When we asked our customers what new features they would most like to see from Ruby® Receptionists, there were two very clear frontrunners: the ability to text from their business number and read their voice messages. We heard that together, these features would streamline the flow of communication and save time for our busy customers, helping them focus on growing and running their businesses. And now, we couldn’t be more excited to announce their release!

With the Ruby mobile app you can use the cell phone you already have to send and receive SMS messages from your business number, giving you one more method to engage your existing clients and win new ones. The best part? You’ll never have to share your direct cell number with the outside world unless you want to, so you can keep your personal number private while you run your practice.

When you’re running a busy law practice, every moment counts. A few seconds here, a minute there. They add up! With Ruby’s Voicemail Transcription feature, you’ll be able to read your voicemails and see which ones are important before you spend time listening to them, helping you focus on the things that matter most.

Texting and Voicemail Transcription are just the latest addition to Ruby’s 100% live answering and comprehensive suite of features. We ensure every one of your callers receives an excellent experience—helping you win clients and delight those you already have. During business hours, evenings, and weekends, Ruby’s virtual receptionists answer calls live with your custom greeting, transfer calls to you live, take messages, delight callers in English or Spanish, collect intake, make outbound calls on your behalf, and more!

Coupled with our legendary service is our proprietary technology. Our software integrates with Clio, Rocketmatter, and Lexicata to streamline your workflow while the Ruby mobile app syncs with your contacts and calendar to keep you connected and prepared.

Our app empowers you to work wherever, whenever and adjust your call handling preferences on the fly. With the power of a receptionist team in the palm of your hand, all you need to run your practice is Ruby and a cell phone.

Curious? Give us a call at 866-611-7829 (RUBY) and experience our receptionists for yourself! You can also visit callruby.com/lawyerist to discover how Ruby can help you grow your practice.

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Last updated October 22nd, 2018