Ruby
Lawyerist Rating for Ruby
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Rating Breakdown
Our Rating: 4.5/5
Our rating is based on our subjective judgment. Use our resources—including our rating and community ratings and reviews—to find the best fit for your firm.
4.5/5
Overview
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What is Ruby?
Ruby (formerly Ruby Receptionists) led the way in introducing virtual receptionists to small law firms. Our review finds they offer friendly, professional, receptionists with customized call scripts, appointment scheduling, and more. Their 24/7 live-chat feature allows firms to create an additional intake-channel on their website.
Starting Cost: $230/month for 50 receptionist minutes (calls are rounded up to the nearest .5 minutes)
Pros
- Integrations
- Business Texting
- 24/7/365
Cons
- Not for High Volume
- Weak Call Analytics
- Not Just for Legal
Overview
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Ruby Features
Customer Experience & Support
/5
Price & Value
/5
Security
/5
Innovation & Future-Proofing
/5
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