Simple, effective chat makes it easy to discuss cases (or anything else) with other members of the firm without resorting to the clunkiness of email. Communicator is similar to Google Hangouts, with elements of Slack or HipChat, but built with lawyers’ needs in mind.
Rocket Matter backs up its databases throughout the day to standby machines, copies those backups to a remote facility daily, and the data-center specialists keep backups as well. It also offers the option to manually download billable time, matters, calendars, and contacts. After getting the information from Rocket Matter, users can back it up locally, but it is a clunky process, especially if wanting to back up regularly.
Business Intelligence Reports
At the Pro tier, the Rocket Matter software comes with powerful Business Intelligence reporting. Since the majority of the firm’s information is housed inside the platform, lawyers can easily create and review complex business reports directly inside of Rocket Matter.
Who Rocket Matter is For
Rocket Matter is a good fit for most small to medium-sized firms. However, practices that want built-in project management, and those who use Microsoft 365 will find the most benefit from the platform.
Additionally, Rocket Matter has made it easy to grow with their application. Firms who are just starting out can easily use their Essentials tier for simple matter management. Alternatively, Pro offers automation, and robust integrations to satisfy the larger, more seasoned firms.
Practices who are looking for complex discovery solutions, or specific personal injury software, may want to look elsewhere.