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About Get Staffed Up

Get Staffed Up Review: Virtual Assistant for Lawyers

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Lawyerist Rating for Get Staffed Up

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Rating Breakdown

Our Rating: 4.3/5

Our rating is based on our subjective judgment. Use our resources—including our rating and community ratings and reviews—to find the best fit for your firm.

4.3/5

Overview
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What is Get Staffed Up?

Get Staffed Up is a virtual assistant/employee company. They fill far more than the standard “phone answering” position, offering to fill roles for executive, billing, intake, marketing, and legal assistants, among others.

Starting Cost: $1850/month

Pros
  • Unlimited Tier
  • Administrative Services
  • Multi-lingual
Cons
  • No App
  • No Chat Tool
  • No Call Routing
Overview
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Get Staffed Up Review: Virtual Assistant for Lawyers Features

Customer Experience & Support

/5

Price & Value

/5

Security

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Innovation & Future-Proofing

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Product Details

Services Offered
  • Virtual Receptionist
Additional Languages
  • Spanish

Core Features

For Virtual Receptionists & Outsourced Staffing, the following are essential features, and you should therefore expect to see a check in every box in this section.

Yes
No

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Live Receptionist

Although they are called "virtual" receptionists, the person who answers the phone is, in fact, a real person who can use your customized greeting, request information according to your instructions, make warm transfers to you, or take messages.

Appointment Scheduling

You can give your receptionist access to your calendar or scheduler so they can book appointments for you.

Client Intake

A virtual receptionist service can be a partner in your intake process rather than only and ask questions and gather information according to your intake script.

Outbound Calls

Some virtual receptionist services will make calls for you in order to relay basic information such as confirming an appointment, providing directions to your office, or making referrals.

Free Local or Toll-Free Phone Number

You may prefer to use a different phone number to help you track your callers, or a toll-free number to make it easier for some people to contact you.

Live Chat

We're using live chat to mean chat plus a team to respond to inquiries, as opposed to a chat tool you can use to respond yourself.

Chat Tool

With a chat tool you can add a chat box to your website so that visitors can chat directly with you or your firm staff when you are available.

Chatbot

A chatbot is an automated messaging tool for automated communication with visitors to your website or within commonly used messaging apps like Facebook Messenger. Some are essentially a guided form, while others might use AI to answer more complex questions.

Call Routing

With call routing you can direct incoming calls based on criteria you set. For example, you could send existing clients directly to the lawyer handling their matter. Or distribute potential client calls evenly among intake staff. Or just send calls to your virtual receptionist after hours.

Voicemail Transcription

Your phone service can transcribe your voicemails using text recognition software so you can read your messages instead of listening to them.

Call Recording

"This call may be recorded for quality control purposes." Only if you want to, of course.

Call Analytics

Use information about your calls to identify patterns, calculate the ROI of your marketing efforts, and improve your client service.

Text Messaging

Send and receive text messages using your business phone system.

Frequently Asked Questions

What is the price of Get Staffed Up?

Get Staffed Up pricing is based on the role you seek to fill. Choices are executive assistant, virtual receptionist, marketing assistant, intake specialist, legal assistant, billing assistant, and happiness coordinator. All of their virtual staff are engaged full-time. Lawyers can hire a virtual executive assistant at $1,995/month, a billing assistant at $2,145/month, and a marketing assistant at $2,295/month.

What services does Get Staffed Up provide?

Get Staffed Up provides virtual assistants of all kinds for the legal field. These assistants can work as legal assistants, executive assistants, intake specialists, receptionists, and more.

Will I need to port my number?

No. Get Staffed Up is not an answering service. Although a firm could engage a receptionist, there is no need to connect a phone service to Get Staffed Up.

Will Get Staffed Up work with my CRM?

Yes. Depending on what a firm tasks their assistant with, some will be able to work directly in the firm’s CRM.

Does Get Staffed Up offer bi-lingual services?

Yes. Get Staffed Up offers English and Spanish speaking virtual legal assistants.

Does Get Staffed Up have an app?

No. They do not have an app.

Is Get Staffed Up focused on the legal field?

Yes. Get Staffed Up is focused on virtual assistants for the legal field.

What are Get Staffed Up's hours?

As this is more of a specific hire, the virtual assistant’s hours will depend on the law firm’s needs.

Does Get Staffed Up offer virtual assistant services?

Yes. Get Staffed Up is a virtual assistant staffing service for the legal field.

Is Get Staffed Up good for solos?

Yes. It can be. However, solos should be deliberate in determining what it is they need an assistant to do, and should hire accordingly.

Additional Details about Get Staffed Up

Started by Attorneys

Get Staffed up as started by attorneys who understand the typical problems of virtual assistants. All assistants they hire work only for your firm during your normal business hours. They must be meeting user needs, as they boast 90% client retention.

Full-time Services

All of Get Staffed Up’s virtual legal assistants are engaged full-time. This means a single individual works for the firm in the same way as if the firm hired them directly. For some, this can be intimidating, since a lawyer may not initially have 40 hours of work for the assistant. But it’s in line with Get Staffed Up’s mission of delegating to freedom. Lawyers will likely be surprised at how much they can delegate when given the opportunity.

English and Bilingual Services

Law firms can choose between virtual assistants who speak English only, or opt for a bilingual assistant at a slightly higher price. Depending on what role the firm asks the virtual legal assistant to play, either option may be a fit.

Who Get Staffed Up is for

Get Staffed Up is a good fit for a firm of any size that has a clear picture of what high-level, high-value outsourced help it needs. It’s great for growing firms that need to increase team members without breaking the bank. Offices that already have a marketing or intake plan and just need someone to implement it will find the most success.

On the other hand, law offices who are looking for full-time 24/7/365 intake management may want to look elsewhere.

Not sure where to begin? Download our Field Guide

Take the guesswork out of researching, purchasing, and implementing the right legal tech products and services for your law firm. Our Field Guide answers your essential questions and breaks down the features most important to your business, so you can buy with confidence.

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