Posh Virtual Receptionists offers 24/7/365 answering service for small to medium-sized law firms across the Country. Their bi-lingual answering service can route calls, forward messages (via text, email, or their app), qualify potential new clients (PNCs), and even make outbound calls based on intake forms on your website. They can use your existing business number, or you can be assigned a new one. You can even make outbound business text messages.
Starting Cost: $54/month
For Virtual Receptionists & Outsourced Staffing, the following are essential features, and you should therefore expect to see a check in every box in this section.
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POSH's introductory tier starts at $54.00 per month and $1.60/minute, while their highest tier clocks in at $684.00 per month with 500 minutes built in and $1.36 per addlitional minute.
POSH Virtual Receptionists offers just that---virtual receptionist services. This includes answering and screening incoming calls and also making outbound follow-up calls to potential new clients.
No. Connecting with POSH Virtual Receptionists only requires forwarding your existing phone number.
POSH Virtual Receptionists' app directly integrates with a host of popular CRMS, including Acuity, Calendly, Google Calendar, Salesforce, and Setmore.
Yes. POSH Virtual Receptionists offer spanish-language services.
Yes. POSH Virtual Receptionists has an app that integrates with various Law Practice Management Software, and CRMs.
Although POSH Virtual Receptionists does not only serve the legal community, if definitely focuses on that sector.
POSH Virtual Receptionists answers phone calls 24/7/365.
POSH does not offer a lot of Virtual Assistant services, however their virtual receptionists will make out-bound phone calls for follow-ups and potential new client contacts.
Yes. POSH's virtual receptionist services can help attorneys from solos to medium-sized law firms.
Posh is 100% employee owned. This means that each receptionist that answers the phone on your behalf has a financial interest in the success of their company. And therefore, as a client, likely the success of yours.
The virtual receptionists can send you messages through Posh’s mobile app, or you can use it as a softphone—turning your cell phone into a business number. Additionally, you can generate usage reports, edit your intake scripts, and perform loads of other admin tasks within the web portal. This is where you can view and control Posh’s answering services.
The Posh application’s list of integrations is well curated and constantly growing. Those who use many of the more popular Law Practice Management Systems (LPMS) will find direct integrations, as will many who use popular Client Resource Managers (CRM), or Scheduling systems. For those who can’t quite find the right connection, though, you may be able to rely on their Zapier partnership.
Although Posh doesn’t have a laundry list of Triggers, and Actions connected to Zapier, the ones they do have are likely all you need. However, if you find it somehow lacking, you may want to look at some of the other software that they directly integrate with.