Some assembly required. Centerbase is powerful software that must be customized to a firm’s needs and workflows. It takes longer (and costs more) to set up than many other cloud-based law practice management software products, but the trade-off is that firms get a system that works exactly how they want it to. Implementation and training is not included in the purchase price. The company partners with consultants on all their rollouts, and firms must hire a certified consultant—who is not employed by Centerbase—for training and configuration. The fees depend on the consultant.
Mapped drive. Files can be opened and saved directly to a Centerbase drive that can be mapped to the firm’s network. 5 TB of storage is included with each subscription package.
Updated accounting tool. For an additional fee Centerbase offers a complete accounting package. Firms can bill clients, manage attorney and firm expenses, and create an accounting journal to better track bills and invoices, and pull in live bank feeds for all accounts.
Continuous improvement. The company updates its software every 2-4 weeks, based in part on customer feedback.
Security. The company hosts its own servers, has multiple data centers, and owns its own infrastructure. They use 256-bit AES encryption for data at rest and 256-bit SSL encryption for data in transit.
Who Centerbase is For
With all its features, Centerbase is probably overkill for most solos. It is best suited for firms of 5 lawyers or more that can take advantage of its advanced workflow automation features and are willing to invest time and money in training and implementation.