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Centerbase

Centerbase is a highly configurable and robust cloud-based law practice management software that offers customizable workflows for each firm’s needs.

Centerbase Rating:
3.5/5

Features

  • Customer Experience & Support - 9/10
    9/10
  • Pricing & Value - 8.25/10
    8.3/10
  • Security - 7.5/10
    7.5/10
  • Innovation & Future-Proofing - 9.5/10
    9.5/10
Comments Rating 3 (1 review)
Details

Rating Breakdown

Our Rating: 4/5

Our rating is based on our subjective judgment. Use our resources—including our rating and community ratings and reviews—to find the best fit for your firm.

Community Rating: 3/5 (based on 1 rating)

The community rating is based on the average of the community reviews below.

Composite Rating: 3.5/5

The composite rating is a weighted average of our rating and the community ratings below.

Centerbase is a highly configurable and robust cloud-based law practice management software committed to helping law firms run their most successful practice possible. It delivers a powerful and flexible data management product for small-to-medium sized law firms. With all its features, it may be overkill for some solo practitioners, and is probably best suited for firms of 5 lawyers or more. It offers workflow automations that can be customized for each firm’s needs.

Centerbase Highlights

Mapped Drive. Files can be opened and saved directly to a Centerbase drive that can be mapped to your network. 5 TB of storage is included with your subscription package.

Updated Accounting Tool. Centerbase now features a powerful and complete general ledger accounting system for financials. You can bill clients, manage attorney and firm expenses, and create an accounting journal to better track bills and invoices. With their integrated accounting module, you can have live bank feeds of all your accounts.

Continuous Improvement. The company updates its software every 2-4 weeks. Updates are based on customer feedback, improving its features based on what their customers want.

Centerbase Pricing

Subscriptions start at $52/user/month. The Firm Management tier features practice management, calendaring, billing and reporting, and automated workflow, document management, and access to integrations, among other features. The next tier is $62/user/month and features all of the above features, plus full ledger accounting.

Features

 

Centerbase law practice management software dashboard example

 CenterbaseLaw Ruler
Websitecenterbase.comlawruler.com
Starting Price
 
$52/user/month$49/user/month
InstallationCloudCloud
Apps
 
 
 
Web app
iOS app
Android App
Web app
Email Client
Calendar
Client/Contact Mgmt
Case/Matter Mgmt
Task Management
Secure Portal
Conflict Checking
Document Mgmt
Document Assembly
Timekeeping
Billing & Invoicing
Online Payments
Trust Accounting
Basic Bookkeeping
Full Accounting

Things You Might Want to Know

Integrations. Centerbase features integrations with Office 365, NetDocuments, QuickBooks, LawPay, and Stripe. Since it rolls out updates every 2-4 weeks, more integrations are certainly on the horizon.

Mobile Apps. Centerbase features mobile apps for iOS and Android so you can do your work from your phone.

Security. The company hosts its own servers, has multiple data centers, and owns its own infrastructure. They use 256-bit AES encryption for data at rest and 256-bit SSL encryption for data in transit.

Training and Consultants. Implementation and training is not included in the purchase price. The company partners with consultants on all their rollouts, and you must hire a certified consultant—who is not employed by Centerbase—for training and configuration. Those fees will depend on the consultant.

Who Centerbase Is For

Centerbase is a highly- customizable and powerful law practice management software. Its trust accounting features make it useful for family law and estate planning practitioners, and its practice management and workflow automation also make it useful for litigation firms. With everything that it can offer and because of the need for outside consultants for training and implementation, it may be overkill for some solo practitioners. It is probably better suited for firms with 5 or more lawyers.

1 Community Review

  1. Avatar Paul M. says:

    Centerbase Customer Support is Appalling

    Centerbase is a powerful product but customer support is the worst I have ever experienced for any software product–I predict it will be their downfall. Perhaps they treat larger firms better, but their attitude toward a small firm is appalling and arrogant. Centerbase’s customer service model is to require you to use a third-party “partner” at $200/hour. The Centerbase system touts customizability as a key feature; however, if your customization causes a glitch (which is easy because documentation is primitive), Centerbase will charge you $200/hour to fix their system. Their attitude toward a small firm is “too bad”–even after you have invested hundreds of hours in implementation.

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