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Nexa (formerly Answer1)
Lawyerist Rating for Nexa
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Rating Breakdown
Our Rating: 4/5
Our rating is based on our subjective judgment. Use our resources—including our rating and community ratings and reviews—to find the best fit for your firm.
4/5
Overview
Featured Rating
What is Nexa (formerly Answer1)?
Because it uses Zapier to integrate with customer relationship management (CRM) software, law practice management software Clio, legal-specific CRM Lexicata, and hundreds of other programs, Nexa is an especially good fit for attorneys looking to streamline and connect their technology services.
Starting Cost: $239/4 weeks for 100 minutes
Pros
- Integrations
- Multi-lingual
- 24/7/365
Cons
- No Chat Tool
- Not Just for Legal
- No Voicemail Transcription
Overview
Featured Ratings
Nexa (formerly Answer1) Features
Customer Experience & Support
/5
Price & Value
/5
Security
/5
Innovation & Future-Proofing
/5
Overview
Featured Rating
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Unfortunately, I had a bad experience with Nexa. While the onboarding and sales team are great, I had several complaints from colleagues about the actual receptionists answering the phone. The receptionists would say my name wrong, would sometimes have background noise when answering, and sometimes sounded confused when transferring the call.