Because it uses Zapier to integrate with customer relationship management (CRM) software, law practice management software Clio, legal-specific CRM Lexicata, and hundreds of other programs, Nexa is an especially good fit for attorneys looking to streamline and connect their technology services.
Starting Cost: $239/4 weeks for 100 minutes
For Virtual Receptionists & Outsourced Staffing, the following are essential features, and you should therefore expect to see a check in every box in this section.
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Security. The company offers a secure messaging smartphone app that is HIPAA-compliant. Data stored on the phone is encrypted.
Local to Arizona. Instead of outsourcing calls to virtual receptionists located across the country, Nexa handles 99% of calls at their headquarters in Phoenix, Arizona. The remaining 1% of calls are processed by its virtual receptionists elsewhere in Arizona to ensure quality control of the services Answer1 provides.
Optional services. Nexa offers a number of optional services. Companies can choose to integrate their call handling with a CRM, connect it with the firm’s calendar so you can schedule matters directly, or set up secure text messages for maximum data protection. There is a web portal and a billing tracker available as well.