Legal product reviews and business guidance from industry experts.
LexisNexis
Lawyerist Rating for Lexis
Rating Breakdown
Our Rating: 3.9/5
Our rating is based on our subjective judgment. Use our resources—including our rating and community ratings and reviews—to find the best fit for your firm.
Community Rating: 1.8/5 (based on 5 ratings)
The community rating is based on the average of the community reviews below.
Composite Rating: 3.2/5
The composite rating is a weighted average of our rating and the community ratings below.
3.2/5
What is LexisNexis?
Lexis is one of the veterans of the legal research and review industry. As such, they boast an impressive catalogue of materials and tools. If you are in the market for online legal research, you’ll likely want to look at Lexis---if only for comparison. Although, if you are looking for a low-cost tool, LexisNexis' price may scare you off.
Starting Cost: $85/user/month
- Secondary Sources
- Citation Check
- Integrations
- Expensive
- No Open API
- Not for Solos
LexisNexis Features
Customer Experience & Support
/5
Price & Value
/5
Security
/5
Innovation & Future-Proofing
/5
LexisNexis - Weak, Ineffective, expensive, exhausting
Unfortunately, I’ve had this product for 3 years and only because I was locked into a contract. I was hopeful when I signed up but I have regretted it ever since. It feels like oppression. Counting the days until I can break free! Lexis is not interested in cancelling my contract, they are happy collecting and offering subpar products that will ruin your day.
Don’t waste your money with this product.
The search:
Intermittent and does not give continuous results. The natural search engine is heavily lacking – you need to be a Boolean pro to pull up anything relevant and even then it feels like a shot in the dark. There are many times where we’ve called in to get help on the search and spent too much time with Representatives only to get nowhere. The poor reps even had trouble using it. I found myself having to go to the public law library to use Westlaw instead.
Practice Advisor:
The contracts provided in Practice Advisor are weak and not very relevant. LexisNexis gives limited access on a section basis. There are also a lot of contracts that are not even available. For example, I am subscribed to the business section, I would search for a Sales Agreement and would get results for partnership agreements and LLC operating from other states. Try typing in anything more complicated than that and your better off just writing the contract yourself.
Courtlink:
Courtlink is another battle. Very Inaccurate. It barely pulls cases when searching a litigants name. I would search for cases I knew existed and they would not populate unless I used the exact case number. Pulling complaints from federal and state dockets is hit and miss. Sometimes the load screen will run for half an hour with nothing. I would give up occasionally and go straight to pacer or state court websites to pull dockets and documents. I simply cannot rely on this product.
Practice Guides:
The Mathew Bender practice guide are hard to access and search and give limited guidance compared to Rutters.
In conclusion, I find myself crossing my fingers when I login to LexisNexis hoping that maybe I’ll find what I’m looking for. Save yourself a lot of time and headache, spend a few extra dollars and go with WestLaw or any other research tool.
LexisNexis = Total Inept Accounting, Minimal Service, Overpriced
When compared to CASETEXT this service is not only expensive but the LexisNexis accounting department failed to credit payments, went out of their way to collect fees that LexisNexis didn’t earn (but rather created out of thin air by the accounting department) and took almost a full year to almost correct the accounting department errors and even after the alleged correction their accounting department inaccurately calculated my bill. A literal arithmetic error that my 7 year old granddaughter wouldn’t make that was in error by 54 cents. As it turned out the accounting department did me a favor. CASETEXT is not only easier to use, provides better coverage for less money but the CASETEXT Technology is much easier and provides better results with less effort. LexisNexis is technology and accounting challenged and unreliable when compared to the competition . Do yourself a favor dump LexisNexis.
Terrible product.
Expensive, phone rep hard to understand, billing nightmare, switched to westlaw they are so much better!
Worst experience ever
Bait and switch on my original, solo practitioner contract. Signed solo practitioner contract.
Within months, my client representative said I’d be better served expanding my subscription and save money doing so (because I had been paying for out of subscription cases, ala carte).
Was sent a promotional addendum with no pricing grid and signed the addendum. Saw later, when I contacted customer service, that the pricing grid (not part of my DocuSign receipt) near doubled by pricing and extended my subscription.
I only wanted to dump one product and continue the other contracts. They wouldn’t hear it. And, they wouldn’t escalate my matter past the base account representative level.
These people are deceptive and scummy.
Lexis is the best in the Biz
I have Lexis+. It combines regular Lexis with what used all of practice advisor, with litigation analytics, and various templates and forms for all jurisdictions. It has been a great experience the whole way. I have two reps to support me, a 24/7 research support, and every time I go back to my sales rep she helps as well. I got two months free, four months at 50/ a month, 195 a month for the life of the contract. If you want to be a real law firm, do real work and do it well go with Lexis. If you want to be cheap or just want a law factory go elsewhere.