About

The Law Practice Exchange

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Lawyerist Rating for LPE

Product Details

Services Offered
  • Law Firm Sales Brokerage
Software Integrations
  • None
Additional Languages

Core Features

For Virtual Receptionists & Outsourced Staffing, the following are essential features, and you should therefore expect to see a check in every box in this section.

Yes
No

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Live Receptionist

Although they are called "virtual" receptionists, the person who answers the phone is, in fact, a real person who can use your customized greeting, request information according to your instructions, make warm transfers to you, or take messages.

Appointment Scheduling

You can give your receptionist access to your calendar or scheduler so they can book appointments for you.

Client Intake

A virtual receptionist service can be a partner in your intake process rather than only and ask questions and gather information according to your intake script.

Outbound Calls

Some virtual receptionist services will make calls for you in order to relay basic information such as confirming an appointment, providing directions to your office, or making referrals.

Free Local or Toll-Free Phone Number

You may prefer to use a different phone number to help you track your callers, or a toll-free number to make it easier for some people to contact you.

Live Chat

We're using live chat to mean chat plus a team to respond to inquiries, as opposed to a chat tool you can use to respond yourself.

Chat Tool

With a chat tool you can add a chat box to your website so that visitors can chat directly with you or your firm staff when you are available.

Chatbot

A chatbot is an automated messaging tool for automated communication with visitors to your website or within commonly used messaging apps like Facebook Messenger. Some are essentially a guided form, while others might use AI to answer more complex questions.

Call Routing

With call routing you can direct incoming calls based on criteria you set. For example, you could send existing clients directly to the lawyer handling their matter. Or distribute potential client calls evenly among intake staff. Or just send calls to your virtual receptionist after hours.

Voicemail Transcription

Your phone service can transcribe your voicemails using text recognition software so you can read your messages instead of listening to them.

Call Recording

"This call may be recorded for quality control purposes." Only if you want to, of course.

Call Analytics

Use information about your calls to identify patterns, calculate the ROI of your marketing efforts, and improve your client service.

Text Messaging

Send and receive text messages using your business phone system.

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Frequently Asked Questions

What is the price of The Law Practice Exchange?

Law Practice Exchange is a custom product with a custom price. We suggest you contact them directly to determine fees.

What services does The Law Practice Exchange provide?

LPE connects buyers and sellers of law firms with each other. They can help you list your firm and determine its value, or they can help you find a firm to buy in any part of the country.

Will I need to port my number?

LPE is not a virtual receptionist, so there is no need to port your number.

Will The Law Practice Exchange work with my CRM?

LPE is not part of the intake process, so there is no need to integrate with your CRM or LPMS.

Does The Law Practice Exchange offer bi-lingual services?

As LPE is not a virtual reception service, they do not provide bi-lingual answering services.

Does The Law Practice Exchange have an app?

Law Practice Exchange does not offer an app, but it does have listings of firms for sale on its website.

Is The Law Practice Exchange focused on the legal field?

Yes. Law Practice Exchange, as the name suggests, is just for the legal field. They specialize in the valuation, purchase, and sale of law firms.

What are The Law Practice Exchange's hours?

You can contact LPE during normal business hours.

Does The Law Practice Exchange offer virtual assistant services?

No. LPE is not a virtual assistant service.

Is The Law Practice Exchange good for solos?

Yes. Law Practice Exchange is good for any number of law practices. Those who are looking to grow their businesses will find offerings on their website as well as those who are looking to monetize what they have built. Whether you are a solo, or a small to medium-sized firm, LPE can likely help you.

Additional Details about The Law Practice Exchange

Who Law Practice Exchange is For

Law Practice Exchange is for anyone looking to buy or sell a law firm in the United States. With their online service, you can browse available firms and learn more about valuing your firm. More importantly, for some who aren’t actively looking to sell their practice, you can learn what aspects of your practice will add the most value to your firm.

Not sure where to begin? Download our Field Guide

Take the guesswork out of researching, purchasing, and implementing the right legal tech products and services for your law firm. Our Field Guide answers your essential questions and breaks down the features most important to your business, so you can buy with confidence.

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