Freshsales is part of the Freshworks suite of products for customer (client) engagement, designed to work together. The different apps include CRM, marketing automation, and more.
Starting Cost: $12/user/month.
For Intake CRM, the following are essential features, and you should therefore expect to see a check in every box in this section.
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Everything sold separately. Freshworks offers a suite of 12 (as of this writing) products, all of which are sold separately. So while the individual prices are quite reasonable and you can get just what you need, the cost can escalate quickly if you need multiple products.
Freddy AI. Freshsales has an AI tool, called Freddy, that can help you with interactive tools like chatbots, but Freddy will also help you gain insight into your data in Freshsales, automate repetitive tasks, and even identify opportunities.