Freshsales is part of the Freshworks suite of products for customer (client) engagement, designed to work together. The different apps include CRM, marketing automation, and more.
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Who Freshsales is For
Freshsales should be a good fit for systems-oriented small law firms that are able to take advantage of its rich-but-easy-to-use feature set. And the extra modules available a la carte as part of Freshworks may be especially attractive to firms that only want to pay for features they actually need, with the flexibility to add more later on.
Freshsales Features & Pricing
Website
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www.freshworks.com |
---|---|
Apps
|
|
Starting Price
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$12/user/month. |
Free Trial
|
✓ |
Automated Workflows
|
✓ |
Appointment Scheduling
|
✓ |
Calendar Sync
|
✓ |
Email Templates
|
✓ |
Email Sync
|
✓ |
Text Messaging
|
✗ |
Document Templates
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✗ |
eSignatures
|
✗ |
Analytics
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✓ |
Software Integrations
|
|
|
Additional Details about Freshsales
Everything sold separately. Freshworks offers a suite of 12 (as of this writing) products, all of which are sold separately. So while the individual prices are quite reasonable and you can get just what you need, the cost can escalate quickly if you need multiple products.
Freddy AI. Freshsales has an AI tool, called Freddy, that can help you with interactive tools like chatbots, but Freddy will also help you gain insight into your data in Freshsales, automate repetitive tasks, and even identify opportunities.