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How One Lawyer Grew His Team by 30% and Gained Executive Clarity with Lawyerist Lab 

When veteran attorney Peter Kesling of Capital Injury Law joined Lawyerist Lab, he was already a skilled litigator with more than two decades of experience. But like many successful lawyers, he was caught in the grind of working in his firm rather than on it. Through Lab’s guidance and structured support, Peter reshaped how he leads, manages, and grows his practice—resulting in measurable improvements in staffing, leadership clarity, and personal balance. 

Background: Where Peter Started 

Peter has practiced law since 1999, spending nearly a decade with a firm before launching his own practice in 2008. After eight years of running his firm solo, burnout caught up with him. He sold his firm, joined a larger practice, and soon realized he wasn’t wired to work for others. 

“My wife says I’m a general, not a foot soldier,” Peter shared. “I do great work, but I don’t work well for other people.” 

In 2019, he went back out on his own and founded Capital Injury Law, determined to do things differently. During this time, he began listening to the Lawyerist Podcast, read The Small Firm Roadmap, and knew that the Lab program was the next step toward building a sustainable, well-managed practice. 

Challenge: What Wasn’t Working 

Despite years of experience starting and running businesses, Peter faced several challenges: 

  • Rapid growth without structure: His firm expanded quickly, but financial planning, budgeting, and management systems lagged behind. 
  • Management strain: As his team grew, so did personnel challenges. Peter needed guidance on leadership, delegation, and accountability. 
  • Lack of clarity and executive time: Like many lawyers, Peter was trapped in the daily grind of client work, leaving little room to think strategically about his firm’s future. 
  • Burnout risk: Without systems and boundaries, Peter risked repeating the same cycle that had driven him to sell his first firm. 

He knew he needed more than just a book or a mentor—he needed a structured strategy, accountability, and a proven framework for growth. 

Solution: Clarity through Lawyerist Lab 

Peter joined Lawyerist Lab and began working closely with his business strategist, Chad, to tackle these issues head-on. Together, they focused on three key areas: 

  1. Leadership & Vision: Defining Peter’s role as the firm’s leader rather than its primary technician. 
  1. Time Management: Building structure and executive time into his schedule to focus on business strategy and team development. 
  1. Systems & Team Growth: Implementing better hiring, training, and operational systems to scale sustainably. 

“One of the biggest values I’ve gained is understanding that you have to work on your business, not in your business,” Peter said. “Chad’s helped me define my role as the executive at the helm—someone steering the ship, not rowing it.” 

Results: Measurable Impact and Renewed Balance 

Since joining Lawyerist Lab, Peter’s firm and life have both transformed: 

  • Team Growth: Increased staff by 30%, expanding his team’s capacity and efficiency. 
  • Improved Training Systems: Established structured onboarding and role-specific training, enabling him to step back from day-to-day operations. 
  • Leadership Clarity: Shifted mindset from “grinder” to “executive,” allowing Peter to make strategic decisions that benefit the entire firm. 
  • Work-Life Balance: Created dedicated executive time each week, improving personal balance and focus. 
  • Business Sustainability: Gained the confidence and tools to ensure the firm runs smoothly without his constant oversight. 

“This past year has been incredibly impactful,” Peter said. “For the first time, I feel like I have clarity—about my role, my goals, and how to get there.” 

Key Takeaway 

Peter’s journey shows that even experienced attorneys can benefit from business strategy and accountability. Lawyerist Lab provided him the framework, support, and clarity to grow a thriving law firm and enjoy a more balanced life. 

Ready to Build a Firm—and a Life—you Love? 

If you’re ready to stop grinding and start leading, Lawyerist Lab can help. 
Join a community of forward-thinking attorneys who are building sustainable, profitable firms—without burning out. 

Start with the Small Firm ScorecardTM to help you understand how your firm is really doing. 

 

Time to Build: Innovation, Integrity, and the Independent Spirit of Justice 

Boston, MA — In the city where revolution once sparked democracy, the 6th Annual American Legal Technology Awards gathered a sold-out crowd to celebrate a new kind of rebellion—one powered by innovation, inclusion, and courage. 

Under the theme Time to Build, the evening blended laughter with leadership, music with mission. As co-founder Tom Martin put it, it was “a wonderful affirmation to celebrate the good works of do-gooder innovators from the U.S., Canada, and Latin America.” 

A Standing Ovation for a Legacy of Progress 

When co-founder Cat Moon stepped up to present the Lifetime Achievement Award to Jim Calloway, the crowd stood before she finished his name. After 28 years leading the Oklahoma Bar Association’s Management Assistance Program, Calloway’s retirement in 2025 marked more than the close of a career—it marked the culmination of a movement. 

Long before “legal tech” was a buzzword, Calloway was building bridges between tradition and innovation. He showed lawyers that progress isn’t about chasing shiny tools—it’s about a steady climb toward better service, smarter systems, and healthier practices. The ovation wasn’t for longevity. It was for leadership with heart. 

Spotlight on Builders 

From digital justice passports to AI-enhanced transparency, this year’s winners shared one trait: they’re building systems that make the law more human. 

  • Access to Justice: Maryland Justice Passport — a living, evolving digital hub that helps low-income Marylanders navigate courts and connect to real help. 
  • Courts: Ohio Legal Help — its Virtual Self-Help Centers redefine what it means to “meet people where they are,” with plain-language guidance and mobile-first design. 
  • Education: Sarah Mauet, UX4Justice — teaching lawyers and technologists to design with empathy, not assumption. 
  • Enterprise: Onit (Unity) — embedding AI directly into legal workflows, signaling the next phase of operational intelligence. 
  • Individual: Nick Rishwain — championing underrepresented founders and reshaping the funding landscape. 
  • Startup: ClaimScore — real-time fraud detection that balances protection with fairness. 
  • Law Firm: Gunderson Dettmer (ChatGD+) — proof that AI can be cultural, not just technical. 
  • AI/Research: Free Law Project — bringing sunlight to the justice system through open data and AI-driven search. 
  • Journalism: Marlene Gebauer, The Geek in Review — amplifying the voices shaping tomorrow’s legal industry. 

A Night of Music and Meaning 

The evening opened on an unexpected note—literally. Damien Riehl of vLex took the stage to kick off the show with a parody of “American Pie,” rewritten as a tongue-in-cheek tribute to access to justice and the ever-controversial UPL guy. The crowd was hooked—laughing and nodding along as Riehl turned legal reform into a sing-along anthem. 

Later, Riehl returned with Jackie Schafer of Clearbrief.ai for “Suddenly AI,” a pitch-perfect parody of “Suddenly Seymour.” Equal parts hilarious and heartfelt, the duet captured the spirit of the night: innovation in law can be brilliant and joyful. 

A Call to Conscience

When co-founder Patrick Palace took the stage, the mood shifted from celebration to reflection. He reminded the audience that democracy depends on access—and access depends on an independent judiciary. 

Palace spoke of the lawyer’s oath to defend the Constitution—not as a formality, but as a professional obligation that matters most when it’s tested. He warned that pressures on judicial independence and truth demand vigilance from those who practice law. On a night devoted to innovation, his message was a grounding reminder: technology may evolve, but justice still depends on people who keep their promises. 

Revolution, Reimagined 

Hosted by Suffolk University Law School—with support from 8am, Clio, and ARAG Legal Insurance—the event honored the doers: architects of the next era of law. 

In Boston—where revolutions began—the night closed with a clear call: 

It’s time to build. 

Build systems that serve. 

Build leaders who listen. 

Build a legal future worthy of its promise. 

 

How Dawn Pritchard Built a Profitable Firm from Scratch in Less Than 3 Years 

From Start-Up Stress to Sustainable Success 

When Dawn Pritchard opened her own law firm after 20 years in practice, she faced the daunting reality of starting from zero. In just two years of working with Lawyerist Lab, she turned that challenge into a thriving, process-driven firm—one that grew her client base, stabilized her finances, and gave her back precious time outside the office. 

The Challenge: Starting a Firm with Nothing but Experience 

Dawn Pritchard, founder of Dawn Pritchard Law PC, had two decades of legal experience. But like many first-time firm owners, she quickly learned that practicing law and running a business are two very different jobs. 

No clients. 

No systems. 

No roadmap. 

Every day brought new challenges: finding clients, setting up financial systems, managing workflows, and trying to design processes that kept her organized and efficient. The weight was real. She knew she needed more than inspiration—she needed a plan and a support system. 

Finding a Blueprint in Lawyerist Lab

Dawn discovered Lawyerist when she was gifted a copy of The Small Firm Roadmap. After finishing the book, she knew she couldn’t build a sustainable firm on inspiration alone. At Clio Con, she connected with the Lawyerist team and soon joined Lab. 

Instead of guessing her way forward, Dawn gained structure, coaching, and accountability: 

  • Quarterly Planning Retreats turned vague goals into focused 90-day action plans. 
  • One-on-One Coaching delivered step-by-step guidance on finances, marketing, and systems. 
  • A Community of Firm Owners provided real-world solutions to problems she couldn’t solve alone. 

Lab gave her more than advice—it gave her momentum.

The Results: Growth That Stuck

In less than three years, Dawn’s firm transformed from a start-up into a sustainable business: 

  • 100% client growth in the second year since joining Lab. 
  • Hours a week saved by streamlining operations and documenting processes. 
  • Financial stability through budgeting tools and accountability—no more feast-or-famine stress. 
  • Work-life balance restored, with time back for her other passion, singing and songwriting, while her firm continued to grow. 

“The quarterly planning retreats were huge for me. I wouldn’t have thought to prioritize that kind of structure on my own.” 

Why Dawn’s Story Matters 

Dawn’s success isn’t a lucky break. It’s proof of what’s possible when a motivated lawyer pairs drive with a proven system. Lawyerist Lab provided the plan, guidance, and community she needed to turn a daunting start into measurable success. 

Ready to Build Your Firm—and Your Life? 

You don’t have to do this alone. Lawyerist Lab helps small firm owners like you create profitable, sustainable practices without burning out in the process. 

Join Lawyerist Lab today and start building the firm—and the life—you’ve been working toward. 

 

Clio’s vLex Acquisition Redefines the Legal Tech Stack 

Clio has never shied away from bold acquisitions over the years: acquiring Lexicata in 2018, CalendarRules and Lawyaw in 2021, and ShareDo in March of this year. Now, they’ve made their biggest bet yet. In June, Clio acquired vLex, the global legal research company behind legal research and case law tools, Fastcase and Vincent AI.

Valued at $1 billion USD, this acquisition marks a new stage in both law practice management systems and legal-focused AI. Clio brings its customer base of over 200,000 legal professionals. vLex brings an immense legal research library, spanning the U.S. and international jurisdictions, and cutting-edge legal-specific artificial intelligence in the form of Vincent AI. With this move, Clio hopes to “establish a new category of intelligent legal technology at the intersection of the business and practice of law.”

Clio’s vLex acquisition marks another step in Clio’s maturation towards a full-service platform akin to Microsoft 365. Beginning with law practice management, they’ve steadily expanded with modules for client relationship management (Grow), document automation (Draft), and financial tracking (Accounting). Legal research and advanced legal-appropriate AI are the latest components. With these additions, Clio positions itself as an all-in-one solution for modern law firms.

Trusted by Am Law 100 firms, courts, and law societies around the world, vLex not only enhances Clio’s in-house offerings but also opens up two key growth opportunities. First, the acquisition further strengthens Clio’s drive toward the mid-market and larger law firms, building on its purchase of UK-based ShareDo. Second, in the U.S., many bar associations offer case law research as a free or discounted member benefit, often through Fastcase, a vLex subsidiary. In 2023, Clio announced that it had partnered with all 50 U.S. state-level bar associations. In 2024, Clio boasted over 100 bar association and law society partners worldwide. This strategic combination—legal research and practice management—presents an opportunity to offer a unique, holistic, and integrated law firm solution to bar members. 

For followers of legal tech with long memories, Clio’s vLex acquisition may spark reverse déjà vu, if that’s possible. In the 1990s, deep-pocketed research vendors Thompson and Lexis gobbled up legal software products. Legal tech now returns the favor. 

Clio’s vLex acquisition represents another step towards the recent vertical integration of legal tech stacks. The first saw practice management system vendors bring electronic payments in-house (e.g., Clio created Clio Payments and LawPay purchased MyCase). The second, towards AI, a shift more rapid than any before in legal tech, continues to bring forth tools that work best the more data and services you use from a single vendor or ecosystem. With vLex, and its Vincent AI, Clio adds legal research to its portfolio of “single source” offerings. 

Years ago, Clio CEO Jack Newton remarked that he’d like Clio to be the Microsoft Windows of legal—a common foundation on which people built. By acquiring vLex, Clio’s vision expands to be perhaps the Microsoft?365 of legal—a suite of tools that handle what most attorneys need most of the time. As with consumer offerings in our personal lives, bundled services suggest enticing possibilities, including convenience and cost savings. 

While details remain limited for now, Newton teased that, “More on this transformative shift will be shared at ClioCon 2025 in Boston.”

 

Ben Schorr Knows Microsoft Inside Out—And He’s Here to Help Law Firms Use It Better

Welcome Ben Schorr to the Affinity Consulting Team

We’re excited to welcome Ben Schorr to the Affinity Consulting Group and Lawyerist team.

Ben brings decades of legal tech experience and a passion for solving problems and helping people work smarter. His journey into legal tech began at just 19 years old, when he stepped into an IT role at a Los Angeles law firm—thanks to his dad, a legal administrator who created one of the earliest practice management systems. He went on to lead IT and consulting roles, including a decade heading information services at a major Honolulu firm.

For the past nine years, Ben was a Senior Content Project Manager at Microsoft, helping global audiences get more from Microsoft 365, cybersecurity tools, and—most recently—Copilot. His work reached millions—literally. The content he led earned over 2 billion page views each year.

Now, Ben brings his world-class expertise in Microsoft products and legal tech to Affinity and Lawyerist. He will help law firms tap into the full power of Microsoft 365 and explore how AI can drive real-world impact. As he puts it: “Firms already have powerful tools—they just don’t always realize it. ”

As one of our Innovation Strategists, Ben will work directly with law firms to uncover workflow challenges, explore automation opportunities, and identify where AI can make a measurable difference. He’ll deliver AI readiness assessments, facilitate workshops and training, and serve as a trusted advisor for firms navigating emerging technologies. Whether he’s helping redesign a process, evaluate a tool, or bring a new solution to life, Ben’s goal is to help clients implement smarter, more sustainable ways of working.

A few things you might not know about Ben:

  • He’s completed multiple Ironman races (yes, the full one).
  • He’s experimented with writing cybersecurity content as short fiction.
  • He built a custom AI news assistant he named “Walter.”

Clearly, Ben doesn’t do things halfway—and that includes helping law firms work smarter.

Whether he’s reimagining client training, demystifying AI, or uncovering hidden features in your tech stack, Ben helps firms get more from what they already have.

Request a consultation to see what’s possible for your team.

 

How Jed Barden Doubled His Hiring Capacity and Took Back His Life

When Jed Barden joined Lawyerist Lab, his firm wasn’t failing. But it wasn’t sustainable either. He and his wife (and law partner), Heather, were stuck in survival mode—doing everything themselves, unsure how to grow without burning out.

With strategic coaching, community support, and a smarter hiring process, Jed turned a good firm into a streamlined, sustainable business—without sacrificing his personal life.

The Story Behind Barden & Barden

Jed Barden has practiced law for nearly two decades. For the past nine years, he’s co-led Barden & Barden, a plaintiff-side personal injury and employment firm he built with Heather.

Like many lawyers, they started with grit, good intentions—and no formal business training.

“I worked at firms with mediocre operations,” Jed said. “You don’t learn how to run a business in law school—and you don’t learn it at most small firms either.”

Survival Mode, Without a Map

By the time Jed joined Lawyerist Lab, he knew how to practice law. What he didn’t know was how to build a sustainable business. For years, he and his wife wore every hat: legal work, admin, marketing, management.

Hiring was one of the firm’s biggest friction points. Jed saw the need to build a team, but Heather was hesitant—especially from a financial standpoint. Without outside guidance, they kept pushing through, trying to do it all themselves.

“We weren’t looking to scale recklessly. We were looking for clarity and confidence.”

That’s when Jed discovered the Lawyerist Podcast —and found a community of like-minded lawyers building smarter, more intentional practices.

What Changed in Lab

Jed joined Lawyerist Lab—and saw an immediate difference. Lab gave him the tools, coaching, and community to finally break the cycle. Here’s what made the biggest impact:

1. Weekly Coaching and Accountability

“Seeing the functions of the business visually was a game-changer.”

With regular coaching, Jed had an expert sounding board to help navigate tough decisions—especially around hiring. His coach, Sara, helped he and Heather align, move past hesitation, and build the team they needed.

2. The Accountability Chart

“Seeing the functions of the business visually was a game-changer.”

With help from Sara, Jed created an accountability chart—mapping out every role in the firm and identifying what could (and should) be delegated.

3. Smarter, More Confident Hiring

Lab helped Jed:

  • Hire their first fully remote assistant, a paralegal for Heather, and a marketing and sales manager
  • Build a more effective hiring process
  • Learn from past missteps and refine their criteria

The result: A more capable, aligned team—and a new associate attorney with a proven track record who’s joining full-time this fall.

4. Better Cases, Not Just More

“We’ve shifted from ten $10,000 cases to ten $100,000 cases.”

With the right systems in place, Barden & Barden no longer chases volume. They focus on higher-value cases with more impact—and less chaos.

5. A Healthier Life, Not Just a Healthier Firm

“Lab gave me mental clarity—and permission to prioritize the rest of my life.”

Jed has always valued family time and wellness. But Lab gave him the perspective—and confidence—to protect it. No guilt. No burnout. Just better boundaries and a smarter practice.

The Results

Since joining Lab, Barden & Barden has:

  • Moved from survival to strategy: They now operate with clear goals, systems, and delegation.
  • Built a stronger team: They hired several new team members, refined their hiring process, and are bringing on a new attorney to help Jed and Heather with the legal work.
  • Upgraded their caseload: Fewer, higher-value cases mean more impact and less stress.
  • Clarified business roles: The accountability chart guides decisions and delegation.
  • Protected personal time: Jed now has space for family, exercise, and recovery—without sacrificing results.

Why It Worked

Lab didn’t just give Jed tools. It gave him perspective.

Between coaching, peer support, and simple frameworks like the accountability chart, he went from overwhelmed to empowered.

“The people in Lab are the cool attorneys,” Jed said. “They’re not trying to outwork everyone. They’re trying to build better lives.”

Ready to Take Back Your Time?

If you’re tired of grinding without strategy, stuck in the hiring weeds, or craving more freedom, it’s time to get out of survival mode.

Join Lawyerist Lab. Build the firm—and the life—you actually want.

 

Combatting “Attention Residue” When Faced with Interruptions

Modern work is rife with interruptions … from urgent client emails and calls to colleagues seeking input. These interruptions fragment our time and attention. Research published in Harvard Business Review by Professors Sophie Leroy and Theresa M. Glomb found that professionals are interrupted roughly every 6 to 12 minutes on average. Each interruption forces a mental context switch that can leave a portion of our attention still “stuck” on the original task, a phenomenon Leroy calls “attention residue.”

In essence, attention residue means part of your mind continues to preoccupy itself with the previous, unfinished task even as you attempt to focus on the new one. This leftover attention impairs performance. You’re using only part of your cognitive capacity on the current task which can lead to missed details, poorer decisions, and difficulty resuming the original work. For people juggling multiple matters and deadlines, attention residue invisibly drains your effectiveness.

The Ready-to-Resume Plan: A Simple Solution

Leroy and Glomb’s research offer a practical intervention to combat attention residue: the “Ready-to-Resume” plan. I have always called this, “Note where you left off and what’s next.” The “plan” is extremely simple and quick. When something or someone interrupts you mid-task, take a moment to jot down a brief note on where you left off and what you intend to do next on that task. Essentially, you leave yourself a road map for returning, a short list of next steps, challenges left to address, or the next action to take when you come back. This tiny investment of time provides cognitive closure, reassuring your brain that the initial task will be completed later, so it can safely set it aside for now. By explicitly marking your place and plan, you give your brain “permission” to fully disengage from Task A and concentrate on Task B.

Key Findings

Leroy and Glomb tested the ready-to-resume strategy in a series of experiments relevant to high-stakes decision-making. Participants in one lab study were assigned an initial task and then interrupted with a secondary task. One group was instructed to quickly write a ready-to-resume note about the initial task before switching, while a control group switched tasks without any such plan. The results are striking and highly relevant to the constant pivoting that many of us must do every day.

Reduced “Attention Residue” and Better Focus

Those who created a ready-to-resume plan showed significantly less attention residue during the interrupting task. They could devote more focus to the new task at hand, whereas the no-plan group’s performance on the interrupting task suffered (indicating their attention was divided).

Improved Decision Quality—79% More Likely to Make the Optimal Decision

Those who had created a ready-to-resume plan for their original task were 79% more likely to correctly choose the top candidate, which was the study’s measure of the optimal decision, compared to those who did not plan.

Easier Return to Original Tasks

Participants who made a ready-to-resume plan were far more likely to return to and successfully finish their original task after the interruption.

Why this matters: Much of our work often involves managing multiple matters, deadlines, and unforeseen client needs simultaneously. The cognitive cost of interruption (attention residue) can be especially detrimental where details and sound judgment are paramount. The ready-to-resume technique directly addresses these issues by preserving focus and continuity.

Recommendations

Pause and Plan (even for 30 seconds)

The moment an interruption arises, take a brief pause to note your status on the current task. Write a one-line summary of what you were doing and the next step you intended to take. If you are the person interrupting someone else, give them the professional courtesy and reminder to take the time they need to note where they left off and next steps. If you are the person getting interrupted, tell the interrupter you are just taking a quick moment to note where you left off and next steps.

Give Full Attention to the Interruption

Once you’ve made your ready-to-resume note, fully engage in the interrupting task.

Sources

Leroy, S. & Glomb, T. M. (2020). “A Plan for Managing (Constant) Interruptions at Work.” Harvard Business Review (June 30, 2020).

Leroy, S. & Glomb, T. M. (2018). “Task Interrupted: Examining the Effects of Work Interruptions on Attention and Performance” (Organization Science).

Neilson, K. (2020). “How to Combat Attention Residue.” HRM Online – Australian HR Institute.

 

It’s Not a Luxury—It’s Leadership: Why We Closed Our Company for a Week 

At Lawyerist—and our sister company, Affinity Consulting—we closed the company for an entire week. Again. 

No Teams. No meetings. No sneaky inbox checks “just in case.” Everyone unplugged. Everyone offline. 

And no, it didn’t happen magically. 

It wasn’t easy. 

It didn’t happen because we could afford it. 

We did it because we planned for it. 

“That’s Nice, But It’ll Never Work”— And Other Lies We Tell Ourselves 

We hear this all the time. Whether we’re talking about a one-week office closure, a team retreat, or a six-week sabbatical abroad, the response is often the same: 

“That sounds amazing. But we could never pull that off.” 

We’ve helped our clients prove otherwise. And now we’re showing what’s possible by doing it ourselves. 

The reality is that you can do hard things when you plan intentionally and build systems that make rest, flexibility, and sustainability actually feasible. 

Shutting down for a week wasn’t a reward—it was a leadership decision. One that required forethought, communication, and a little courage. 

Why We Did It (Again) 

This was the second year in a row we closed the company during the week of July 4th. We chose this week strategically because it: 

  • naturally coincides with lower client activity 
  • marks a mid-year reset point 
  • sets a cultural tone that says: “We mean it when we say we value well-being.” 

More than that, we know what it feels like to try to rest when the world keeps spinning. Even the most well-intentioned vacations fall apart when your inbox keeps buzzing, or your team is still online. 

So, we turned off the lights—on purpose—and asked everyone to truly disconnect. No guilt. No catch-up stress. Just space. 

Rest Requires Just as Much Planning as Work 

This wasn’t luck or luxury. It was deliberate design: 

  • We notified clients well in advance 
  • We adjusted timelines and deliverables 
  • We empowered team members to plan ahead 
  • We gave our full team permission to unplug without anxiety 

This is the same thinking we coach our clients to build into their own systems. Want to take six weeks abroad with your family and come back to a business that didn’t miss a beat? Want your team to set real boundaries and feel supported in keeping them? 

Then build the infrastructure that makes that reality possible. 

We’re not just coaches. We’re builders. And this break was something we built with intention. 

Rest Sends a Signal. Here’s What Ours Says. 

In the legal world—heck, in most professional services—there’s an unspoken belief that nonstop availability is the price of credibility. 

We reject that. 

We’re not just here to make firms look healthy. We help them be healthy. And a healthy team requires breathing room, not just workflow optimization. 

This companywide shutdown is more than just a break. It’s a statement. 

A message to our team, our clients, and our industry: 

We don’t just preach balance. We operationalize it. 

We don’t wait for burnout. We plan for rest on purpose. 

We believe in building businesses that breathe—and we’re doing it. 

The Results Speak for Themselves 

One of our team members summed it up best: 

“It’s an incredible feeling to work for a company that truly prioritizes well-being. I didn’t open my laptop once, and that freedom to fully unplug made all the difference. Now we’re back with fresh energy and focus, ready to serve our clients and each other.” 

That energy? You can’t fake it. 

It only comes from space. And space only happens when you carve it out intentionally. 

It’s Not “Can You?”—It’s “How Will You?” 

So here’s the real question for leaders reading this: 

What would need to be true for you to close your firm for a week? 

Not: “Why it won’t work.” 

But: “What needs to happen for it to work?” 

That’s the shift. And it’s where transformation begins. 

We’re proud to say we didn’t just survive a week away—we came back better. 

And we’d love to help your firm do the same. 

 

AI Hallucinations May Be With Us for a While

If you’ve ever caught a friend inventing a creative excuse for being late, you’ve already encountered the human version of an “AI hallucination.” Lies! Pure Lies!! The difference? Your friend may eventually confess. Generative AI, on the other hand, will double down with the confidence of a Harvard grad student and footnotes … fake footnotes!

A recent Axios article (June 4, 2025) reminds us that, despite all the hype, AI large language models (LLMs) are still prone to hallucinations. These are moments when AI tools confidently serve up false or fabricated information, citations, or even entire legal precedents listing real courts, judges and lawyers … but completely made up!

Let’s face it: the legal profession is built on facts, precedent, and trust, not on “alternative facts.” When AI tools hallucinate, the risks aren’t just embarrassing; they’re potentially career-altering.

“AI makers could do more to limit chatbots’ penchant for ‘hallucinating,’ or making stuff up but they’re prioritizing speed and scale instead.” – Axios, June 4, 2025

Damien Charlotin tracks legal decisions in which lawyers have used evidence that featured AI hallucinations. His database shows more than 30 instances in May 2025 alone!

What’s a Lawyer (or anyone using AI) To Do?

Trust, but Verify: Treat every AI-generated citation like a dubious witness. Cross-examine it thoroughly before putting it on the record. Set expectations with clients. Explain that while AI is a powerful research tool, it’s not infallible. Think of it as a very enthusiastic first-year associate who sometimes embellishes, to put it nicely.

The Bottom Line

AI is changing the practice of law, but it’s not a substitute for human judgment. As Axios puts it, “the industry continues to remind users that they can’t trust every fact a chatbot asserts.” Let’s embrace the future, but let’s not let AI write our closing arguments … at least, not without a thorough fact-check.

 

Kim Was Drowning in Decisions—Until She Built a System That Worked 

For attorney Kim Memmesheimer, starting her own firm wasn’t the hard part. Keeping it all running—and knowing what to do next—was. 

With support from Lawyerist Lab, Kim found the confidence, structure, and systems she needed to stop reacting and start leading. Today, her firm is growing intentionally, aligned with her values, and built to last. 

Starting Over—Without a Map 

After 27 years in practice, Kim left a traditional firm she called “five dinosaurs and a fax machine” to launch Seven Rivers Law Office in 2022. She brought business savvy, legal expertise, and a clear vision of what not to do. 

But she quickly hit a wall. 

Despite degrees in business and HR experience, Kim found herself overwhelmed by the day-to-day of running a modern practice: 

  • No operational systems—just a stock employee handbook 
  • Inherited team members—but no alignment 
  • Decision fatigue—she had to make every call, big or small 
  • Time pressure—everything felt urgent, nothing felt strategic 
  • Confidence dips—staffing, budgeting, and growth all felt risky 

“I knew what I didn’t want to be. But I needed help figuring out where I was going.” 

What Changed in Lawyerist Lab 

Kim found Lawyerist through The Small Firm Roadmap and blog. She joined Lab and immediately felt the shift. Between expert coaching, peer support, and practical tools, she began building a firm that reflected her values and vision. 

Real Coaching, Right When She Needed It 

Kim leaned on Lab coaches like Amy, Sara, and Leticia for tough calls—especially around staffing and hiring. They didn’t hand her answers—they helped her trust her instincts. 

“Lab gave me the confidence to make hard decisions—and the support to know I wasn’t alone.” 

Rebuilding Her Team with Intention 

Kim replaced two underperforming bookkeepers and hired a new one who fit her firm’s needs with referrals through Lawyerist. She came away from the 2024 LabCon with all the procedures she needed to terminate another underperforming long-time employee, who ultimately left on her own after sufficient coaching.  She also made her first full-time hire using Lab’s hiring tools. 

Operational and Financial Upgrades 

  • Introduced flat-fee consults with service credit (no more free time) 
  • Closed the office to the public on Fridays for deep work 
  • Automated client updates to reduce “Where’s my stuff?” emails 
  • Began implementing Profit First budgeting principles 

A Healthier Mindset for Growth 

  • Let go of underperforming staff—without guilt 
  • Shifted performance metrics from hours to collections 
  • Started talking openly about money with her team 
  • Embraced “doing nothing” as a valid strategic choice 

What Progress Looks Like 

Since joining Lab, Kim’s firm has grown—strategically and sustainably: 

  • 1 full-time hire, aligned and energized 
  • 1 custom office relocation, designed for comfort and access 
  • 40+ automated updates added to workflows 
  • 12+ books read from Lab’s library 
  • 2 team members replaced with stronger fits 
  • 3+ tech tools added or upgraded—with peer input 

Her team is sharper, her clients are better served, and she finally feels in control of the business she built. 

“Now I get to design the firm I want instead of reacting to what I don’t want.” 

What’s Next 

Kim isn’t chasing rapid growth or shiny trends. She’s focused on building a firm that reflects her values, protects her time, and supports her team. 

Over the next quarter, she’s finalizing a Profit First budget, integrating more AI to streamline her systems, and training her associate on the business foundations that have helped her lead with clarity. 

But most of all, she’s making space—for deep work, smart decisions, and the joy of running a business that finally works for her. 

Build the Firm You Actually Want 

Kim’s story isn’t rare. It’s just usually told in hindsight. 

If you’re overwhelmed, stretched thin, or second-guessing your next step, Lawyerist Lab can help you shift from survival to strategy. 

Join Lawyerist Lab—and build a practice that works for you. 

 

They Met at LabCon. What They Built Might Change Estate Planning. 

When kids turn 18, everything changes—legally.

Allison Harrison and Rachel Allums saw it happen again and again: families caught off guard by the legal red tape that kicks in the moment a child becomes an adult. Power of attorney? Medical decisions? Access to financial accounts? Parents were shut out—and overwhelmed. 

As estate planning attorneys, Allison and Rachel knew there had to be a better way. Each envisioned a solution. But launching a product while running a full-time firm? That felt nearly impossible—until they teamed up. 

What Happens When the Right People Meet at the Right Moment 

They met in a hallway at LabCon—Lawyerist’s annual “unconference” where entrepreneurial attorneys gather to work on their businesses, challenge norms, and connect with bold ideas.

Allison and Rachel were two of those attorneys. A quick conversation about the gaps in traditional estate planning turned into hours of shared vision, frustration, and ambition. Despite living thousands of miles apart, they realized they weren’t just aligned—they were uniquely positioned to build something bigger than either could alone. 

How Coaching and Community Brought Safe Sendoff to Life 

Lawyerist Lab is where small-firm lawyers get the coaching, accountability, and community they need to build a better business. 

Allison joined to scale her firm with confidence. Rachel came in for smart solo support. But what they both found was bigger than either expected. 

Lab wasn’t just advice—it was activation. 

Their idea for SafeSend-Off started as a hallway spark at LabCon. But it was Lab’s structure—ongoing coaching, peer accountability, and trusted support—that helped them shape it into a real offering. 

And that’s where Leticia came in. 

At first, they didn’t even realize they shared her as a coach. But Letitia saw the potential. She made the connection, pushed them to stay focused, and kept showing up with one question: “When are we going to see this baby born?” 

“Leticia was the constant reminder to move it forward. She didn’t let us off the hook.” 
—Allison Harrison 

Leticia wasn’t just a coach—she was the driver. The one who turned momentum into follow-through. 

The Plan: Build It Right, Build It Real 

Allison and Rachel gave themselves two years—not to rush, but to get it right. 

Year 1 was all about validation, structure, and locking in the business model. 
Year 2 focused on product development, branding, and a launch that would land. 

They leaned into their strengths from day one. Rachel brought precision and product design chops. Allison focused on brand, messaging, and community momentum. 

Together, they built Safe Sendoff—a legal-readiness tool for young adults and the families who love them. It’s designed for real-world transitions: kids leaving for college, starting jobs, or stepping into adulthood. It’s also deeply inclusive, with specific attention to LGBTQ+ needs and out-of-state scenarios. 

The Results: A Real Product, Real Momentum 

Launched and live 
With a clean UX and confident messaging, Safe Sendoff is already gaining traction. 

Community-powered rollout 
Lab members across the country shared the tool, offered feedback, and helped localize insights. 

Opposite strengths, shared vision 
Different skill sets made the product sharper, more thoughtful—and more marketable. 

“I don’t think we ever said this out loud, but Rachel and I balance each other perfectly. We couldn’t have built this alone.” 
—Allison Harrison 

Why This Matters 

This isn’t just a product launch. It’s proof of what Lawyerist Lab is built to do: 

  • Forge deep connections—even across distance 
  • Turn shared values into real ventures 
  • Offer smart coaching that respects real-life pace 
  • Create a safe place to explore, stall, regroup—and grow stronger 

What’s Next 

Allison and Rachel are still growing their individual firms. They’re also scaling Safe Sendoff—and yes, Leticia is still asking for launch metrics. 

Most importantly, they’re still rooted in the Lab community that helped make it all happen. 

Got a Passion Project Brewing? 

You don’t have to build it alone. 

Lawyerist Lab is where ideas become momentum—and momentum becomes launch. Whether you’re streamlining your firm or shaping your next big thing, this is the community that will get you there. 

 

Good vs. Great: What the Best Law Firm Websites Get Right

What separates a good law firm website from a great one?

Each year, we review hundreds of submissions to our Best Law Firm Websites contest. Many are well-designed, functional, and professional. But only a few go above and beyond to create something truly exceptional—something that redefines how law firms engage clients online.

What Makes a Website Good?

Let’s start with the fundamentals. A good law firm website should:

  • Function seamlessly on all devices
  • Communicate the firm’s brand clearly and consistently
  • Serve as a marketing tool with purposeful content
  • Load quickly, follow accessibility best practices, and rank well on Google

The following law firm websites nailed these fundamentals and were recognized in this year’s contest:

Setia Law

A sleek, modern interface that avoids clichés while still being intuitive.

Design by Fable & Co

Testa Law Firm

Deep, keyword-rich content that clearly positions the firm as an SEO standout.

Design by The Modern Firm

Lex Politica

Bold visuals, crisp typography, and a layout that feels fresh and unique.

Design by Anchovies Agency

ESQGO

A strong niche brand that immediately communicates value to entrepreneurial clients.

Design by PaperStreet Web Design

Holmes & Ramos Immigration Attorney

Clean navigation, well-organized service pages, and thoughtful calls to action.

Design by Conroy Creative Counsel

Wagner, McLaughlin & Whittemore

Optimized for long-tail keyword searches, this site is a technical SEO success story.

Design by Postali

Each of these sites demonstrates mastery of the basics. But in 2025, strong fundamentals are no longer enough to stand out. And that’s a wonderful thing, certainly for prospective clients, because it means that law firm websites, on average, are pretty darn good at their core responsibilities.

Law Firm Websites Are Getting Better—Fast

One of the most encouraging trends we saw in this year’s contest? A lot of websites scored very high across our grading rubric.

That’s a big shift.

It tells us that law firms—and the designers and marketers who serve them—are taking web presence more seriously than ever. Sites are faster, more responsive, better branded, and packed with smarter content.

But here’s the twist: as more firms get good, the bar for greatness gets higher.

Being excellent at the fundamentals of Functionality, Branding, Marketing, and Technical execution isn’t optional anymore—it’s table stakes. If your site doesn’t hit those notes, you’re already behind.

So, what now?

The challenge (and the opportunity) is to go beyond the checklist—and focus on client experience, interactivity, and innovation. That’s where today’s great websites shine.

What Makes a Website Great?

A great law firm website doesn’t just inform—it interacts. It’s more than an online brochure—it’s a tool that helps visitors understand their problems, explore solutions, and even begin working with a lawyer before they pick up the phone.

The best law firm websites today push the envelope of what a digital legal experience can be. They offer tools, access, and innovation that reflect what clients actually want from an online legal experience.

Fight4Vets

This website serves veterans pursuing disability claims, and it does more than explain the process—it guides users through it. The standout feature? A disability calculator that gives visitors an estimate of their potential benefits. This kind of interactive tool not only educates, but builds trust and drives conversions.

Design by BluShark Digital

Willy, Nanayakkara and Associates

Trust is built through access, and Willy, Nanayakkara and Associates delivers with a client portal that allows secure communication and document sharing. It signals professionalism and shows the firm values ongoing relationships, not just intake.

Design by PaperStreet Web Design

Fintech Harbor

This isn’t just a law firm website—it’s a full-blown legal-tech hybrid. The firm offers an online company registration tool, transforming a complex legal service into a streamlined online workflow. It’s the kind of innovation that redefines what a firm’s digital front door can be.

Design by their in-house team

These sites go beyond surface-level polish. They embody a deeper philosophy: your website should do something useful and functional for your clients—not just describe what you do.

What You Can Learn from These Leaders

If you’re planning a website redesign, or even a simple refresh, take inspiration from this year’s winners. Start by getting the basics right—clean code, clear branding, and SEO-friendly content. But then ask: How can we make our site more useful? How can we turn passive visitors into engaged potential clients?

  • Add an FAQ section based on real intake questions
  • Create downloadable guides that help clients prepare
  • Integrate scheduling or secure messaging into your client experience
  • Offer tools that calculate damages, timelines, or eligibility

Push Past Good. Be Great.

Law firm websites aren’t just brochures anymore—they’re platforms for connection, education, and service. And in a world where clients expect Amazon-level convenience and Netflix-level personalization, a truly great website is your firm’s opportunity to lead.

Want to make your next website one of the greats?

Check out our Law Firm Website Design Guide for practical tips and inspiration.

 

How Brandon Harter Built a Profitable Firm in Half the Time with Lawyerist Lab 

From Vision to Reality 

Before launching Lancaster Tech Law, Brandon Harter knew he wanted to build something different. As he prepared to leave his previous firm, he was already thinking about how to do things better—how to avoid the overwhelm, inefficiencies, and disorganization he’d experienced before. That’s when he started working with Lawyerist Lab. 

From the beginning, Brandon sought out guidance on how to build a modern, efficient, and scalable law firm—and that’s exactly what he found in Lab. With expert coaching and a roadmap for success, Brandon laid the groundwork for Lancaster Tech Law before it even opened its doors. 

Starting Strong with the Right Systems 

Thanks to early support from Lawyerist Lab, Lancaster Tech Law was built with intentionality from day one. While many new firms struggle with scattered processes, Brandon’s team hit the ground running. That’s not to say there haven’t been refinements along the way—Lawyerist has continued to help the firm evolve—but chaos was never the norm here. 

Lancaster Tech Law focuses on civil litigation, technology law, business/corporate law, and intellectual property. These practice areas require smart systems, sharp strategy, and a personal touch—and with the support of Lawyerist Lab, Brandon and his team have delivered all of that and more. 

From Good Ideas to Bold Action 

Brandon had always been a forward-thinking lawyer, exploring more efficient systems and innovative pricing models even before launching his own firm. But what Lawyerist Lab provided was the structure, coaching, and community to turn those ideas into tangible results. 

Through 1:1 coaching and collaboration with other ambitious law firm owners, Brandon was empowered to take bold steps—streamlining operations, improving client experiences, and building a business that reflects his values and vision. 

Rapid Growth and Innovation 

Since its launch, Lancaster Tech Law has achieved impressive milestones that most firms only dream of in their early years:

Profitability, Fast: The firm became profitable far ahead of schedule, exceeding expectations for a new practice.

Strategic Team Growth: What started as a two-person venture is now a thriving team of three attorneys and five support staff.

Innovative Fee Structures: Inspired by Lab conversations, Brandon implemented alternative fee arrangements in commercial litigation—differentiating the firm and delivering more value to clients.

“Implementing these changes has been a complete game-changer for our firm. Through 1:1 coaching and the support from the Lab community, it has positioned us for sustainable, long-term success.” 

From Traditional Firm to Scalable Success 

Brandon’s story isn’t just one of growth—it’s one of intentional transformation. He didn’t wait for chaos to hit before seeking support. Instead, he built his firm with strategy, support, and sustainability at the core. 

With Lawyerist Lab, Brandon didn’t just dream of doing law differently—he made it happen. 

Ready to build the law firm you’ve always envisioned? 

Join Lawyerist Lab and start turning your ideas into action—without the overwhelm. 

 

How One Lawyer Ditched Tradition to Build a Future-Ready, Client-Focused Firm 

When the Old Way No Longer Works, You Build a New One 

The legal world loves tradition—but what if tradition is holding you back? 

That was the question weighing on attorney Dan Sapienza. 

For years, Dan built his career in a respected, well-established law firm—one that had served its clients well. But as the legal industry evolved, he felt a growing pull toward something different. The firm’s traditional processes had worked for decades, yet Dan saw opportunities for greater efficiency, innovation, and a more intentional approach to serving clients. 

Then came a pivotal moment: his partners announced their plans to retire. Suddenly, Dan had a choice—continue within an existing framework or create something entirely new. He realized that simply modernizing a firm rooted in tradition wouldn’t be enough. To build the kind of law practice he envisioned—one centered on technology, efficiency, and flexibility—he needed a fresh start. 

It was an exciting yet daunting leap. But he didn’t have to do it alone. That’s when he turned to Lawyerist Lab, where he found the strategy, support, and roadmap to bring his vision to life. 

A Law Firm Designed for the Future 

Based in Fort Collins, Colorado, Poudre Legal Advisors isn’t just another law firm—it’s a strategic partner for businesses and municipalities navigating complex legal landscapes. Specializing in municipal and business law, the firm is committed to turning challenges into opportunities, providing forward-thinking legal solutions that empower clients to grow, adapt, and succeed. 

A New Path: Finding the Right Support 

Walking away from a traditional firm was a leap into the unknown. Dan knew he wanted something different—but what did that actually look like beyond a fresh start?  

Through one-on-one coaching in Lawyerist Lab, he found more than just business advice—he found a guide who challenged him to think differently. With the guidance of his coach, Supriya, he was rethinking his entire approach to running a law firm. She pushed him beyond his comfort zone, helping him uncover blind spots and embrace innovative business strategies. 

The more he leaned into the process, the more his vision took shape. He wasn’t just leaving an old firm; he was creating a modern, tech-savvy practice built on efficiency, intentionality, and freedom. And with the support of the Lawyerist Lab community, he wasn’t doing it alone. 

Building a Firm—and a Life—on His Own Terms 

Since founding Poudre Legal Advisors, Dan has experienced significant positive changes: 

  • Freedom & Flexibility: Dan no longer works to fit someone else’s mold. He sets his own hours, chooses clients who align with his values, and enjoys a career that finally feels like his own. 
  • A Tech-Driven Practice: No more inefficiencies, no more outdated processes. With complete autonomy, Dan built a firm designed for the modern world—leveraging modern technology to streamline operations and enhance client service, exactly the way he always imagined. 
  • Success on His Own Terms: Steady revenue. Fewer hours. Less stress. More time for what truly matters. The biggest win? A law practice that fuels his happiness instead of draining it. 

When he took the leap, Dan didn’t just start a law firm—he designed a business that supports his life, not the other way around. 

“Moving to my own firm with the confidence to do that came from working with Lab. I work less, choose the clients I want, and that all leads to happiness. I’m just enjoying what I’m doing.” 

Your Law Firm. Your Rules. Your Future. 

 You didn’t start your own practice to feel stuck in someone else’s outdated system. You don’t have to settle. Lawyerist Lab gives you the strategy, systems, and support to build a law firm that works for you. 

Whether you’re looking to streamline operations, embrace technology, or finally build a business that gives you more freedom, Lawyerist Lab has the roadmap to get you there.  

It’s time to stop guessing and start building, just like Dan. 

Take the first step today—join Lawyerist Lab and create the firm (and life) you want. 

 

Call for Nominations: 2025 Best Law Firm Websites

Nominations are now open for the 2025 Lawyerist Best Law Firm Website Contest!

This annual contest showcases small and solo law firms that demonstrate excellence in legal website design. Past winners have gone above and beyond with their websites, creating an exceptional user experience and attracting new clients. They also serve as a valuable platform to educate and inspire, communicate with current clients, and grow their brand.

So, how does it work?

We encourage our community to nominate eye-catching, innovative legal websites that stand out amongst the crowd. Multiple submissions from the same person are welcome. We just ask that you nominate your website only once. Nominations will close on Friday, April 25, 2025.

Nominate Your Favorite Website

Websites are assessed based on four main categories:

  • Functionality – Easy navigation, search feature, mobile-friendly.
  • Accessibility – Alt text, headers, keyboard interaction, media alternatives.
  • Marketing – Aesthetics, content marketing, images/video.
  • Technical – SEO, page load time, scroll time.

Judges will use these categories as they fill out the grading rubric. Websites with the highest average score win.

Contest Rules

Read these rules before submitting your nominations:

  1. The website must reflect a small or solo law firm (firms of 15 lawyers or fewer).
  2. Past Lawyerist Best Law Firm Website winners are ineligible to win.
  3. Websites that don’t align with the above grading categories will be omitted.
  4. If you submit your website multiple times, we have the right to omit your submission.
  5. If the website has a low GTmetrix score, it will automatically be omitted from the competition.

Are you looking to spruce up your website?

Are you looking to spruce up your website? Take a look at the 2024 Best Law Firm Website winners to find inspiration. Or, check out our Guide to Law Firm Website Design to learn how to enhance your website and drive traffic to your page.

 

5 Legal Tech Solutions Your Senior Partners Will Love

Around Valentine’s Day, we walked you through 5 legal tech solutions your clients will love. These tools offer wonderful features to tech-wise firms looking to boost efficiency and improve client service.

Six weeks later, we think it’s time for a follow-up. This time we pondered, “What legal tech do senior law firm partners value and why?” Unsurprisingly, they favor products with proven track records that you know are working; like face time in the office, but for computers.

Fax Me Back Baby!

Senior partners love fax machines. Why? Because nothing says “cutting-edge technology” like a device that screeches and beeps while transmitting your documents at the speed of a snail. The noises tell partners it’s working (just like the muffled sobbing coming from junior associates’ offices). Plus, the thrill of waiting for that confirmation page is unmatched; you don’t get that with email. Fax machines offer the nostalgic charm of real paper [jams] and blurry text. So, dust off those ancient relics and show your firm’s powers-that-be that you too value tradition over efficiency.

Stick to the Facts

Once that vital fax comes through, someone has to review and comment on it. Adobe Acrobat is expensive, and Apple Pencils are fragile. The first is too complicated and the second snaps in half in anger even easier than a regular #2 pencil. What to do? That’s where senior partners reach for the stack of sticky notes. Nothing says “organized chaos” like a rainbow of sticky squares plastered all over your desk (the original diversity of white-shoe law firms).

Sticky notes offer the tactile satisfaction of peeling and pasting, plus the thrill of finding that crucial note buried under a pile of paperwork. Embrace the charm of handwritten messages that can be indecipherable, easily lost, and accidentally thrown away.

Partners know that these colorful gems show the world that your firm values creativity. And there’s an added benefit. Senior partner Whitacker T. F. Bluster put it best: “With sticky notes, I don’t even really have to interact with associates. It’s the original ghosting! That’s what the kids say, ghosting, right?”

Bates Numbering the Old-Fashioned Way

Are you old enough to remember the Smith Barney commercials starring The Paper Chase’s John Houseman? Your senior partners are! And they prefer their Bates numbering the same way Smith Barney made money: the old-fashioned way. Bring a smile to their face by dusting off the Bates numbering machine.

Sure, manually stamping each page with a unique number hardly screams “efficiency.” But efficiency isn’t always the goal. Like the ringing of a cash register, the satisfying clunk of the Bates machine is music to your partners’ ears. Plus, it doubles as a fantastic arm workout!

Embrace the nostalgia of ink smudges and misaligned numbers. Don’t think blemishes; think organic and handmade. Caught on his daily 1/10th of an hour bathroom break, junior associate Mortimer J. Crabtree agreed: “I think the ink stains and paper cuts really show my managing partner and my clients that I’m hands-on with my cases.”

Potent Redaction without the Power Plug

You’re probably familiar with the importance of proper redaction. Hopefully, you’ve read horror stories about confidential information being exposed by lawyers attempting PDF-based redactions improperly. Your senior partners may not. But that’s okay, because the trusty black Sharpie never fails them.

To people who remember the Pentagon Papers, “confidentiality” means a thick, black, permanent line across sensitive information. The Sharpie offers the tactile satisfaction of manually crossing out text, plus the thrill of accidentally revealing a word or two. Nothing gives you the high of helping a client like the unmistakable scent of a fresh marker. Partners appreciate that, even in a high-tech world, sometimes you have to get your hands dirty.

Thumbs Up for USB Drives

While you may joke about partners’ distrust of technology or love of Dictaphones, sometimes they’re on the cutting edge…of an earlier generation. That’s how they know that, while cloud storage can be hacked, a USB thumb drive is forever. Why would you want client files in a faraway cloud when “secure data storage” can live in the depths of your briefcase (no backpacks for senior partners)? USB thumb drives replace the anger of short-term Internet outages with the thrilling search for a lost thumb drive filled with unencrypted confidential documents.

As Reginald P. Thistleton, III, Esq., explained, over lunch at the club, naturally, “While the cloud is unsafe, I’ll risk losing files in my car, the dry cleaners, the 19th hole, or elsewhere. Besides, I like being hands-on with the computers. Can’t do that with the cloud. Some of the USB drives don’t fit my new laptop, but my Dremel tool solved that problem.”

Wrap-Up

Don’t always focus on the new shiny tech. Sometimes people do things the old way for a reason. But make sure their reason is reasonable. If you recognize a bit much of yourself above, take a look at our Legal Tech Field Guide to start reevaluating your tech stack.

 

Top Features of the Best Law Firm Websites of 2025: Engaging Client Focused Content

Engaging, client-focused content means your law firm website goes beyond being an impressive business card. Prospective clients don’t visit your site merely to find a phone number or calendar scheduling link.

Characteristics of Client-Focused Content

Great content amplifies a professional design and strong branding to give would-be clients a sense of the attorney or firm’s mission and feel like they are a fit for your needs.

Such sites give you information in an understandable and digestible way. They explain what you should be doing and what may happen as part of the process. The best sites are worth going to as resources in themselves.

Think, for example, of the Mayo Clinic. You might visit them for information unrelated to finding a doctor or scheduling an appointment. It’s a resource, in and of itself.

Perhaps that’s the highest compliment one might pay to a law firm website. There’s something there worth seeing even if the user wasn’t in immediate need of their services.

Let’s Look at an Example

After Service LLC, a Colorado firm run by military veteran Greg Rada, exemplifies engaging, client-focused content.

It’s Professional

At first glance, you can tell that After Service works exclusively with veterans on their legal issues. Everything from the header tag line (“a veteran for veterans”), to the color scheme (muted red, white, and blue), to the practice area titles, speaks one design language.

Site navigation and calls to action are prominent, including a large “Start Here” button on the homepage. Additionally, After Service’s site displays a phone number at the top right of every page. They also offer a chatbot at the bottom right.

It’s Engaging

After Service’s site is far more than a “pretty face.” Upon your initial visit, the homepage pops up a video at the bottom left of the screen, featuring Greg walking you through his biography and the services his firm offers. Such a video proves more inviting, more personable, and thus more likely to be seen than rafts of printed materials or website text. It’s also quality content for mobile devices, so it’s a great way to engage clients.

After Service’s site also includes many client testimonials, several as video clips. Not only can you hear from Greg about Greg, but you can hear from clients about having worked with Greg and his firm.

Examining the practice area, Agent Orange Exposure, for example, visitors see layout choices that make these pages engaging, understandable, and useful. It starts with a description of Agent Orange, the symptoms of exposure, and then potential sources. Only after this educational portion does one read why After Service is uniquely suited to help you, as well as an explanation of the legal process and potential fees.

Other practice areas follow a similar structure, with some including client testimonials and FAQs. Recalling the Mayo Clinic example, After Service built a resource you might read even if you’re curious and not a potential client.

Finally, let’s mention After Service’s blog. Too often, law firm blogs seldom see updates, making that part of the website look neglected. Firms would benefit instead by viewing blogs as opportunities to draw visitors’ attention regularly. After Service sure does!

They have at least a weekly blog update. And, like their practice area pages, the blogs are good educational materials, irrespective of whether the user faces this issue now. Most entries begin with a table of contents, making the blog easy to navigate, and then cover their topic succinctly, making use of bullet points and numbered lists for faster reading, where appropriate.

Client Focused Content Drives Law Firm Engagement

Professional design and strong branding help get visitors to your firm’s site. Client-focused materials perform the heavy lifting of keeping them there, engaged, and interested. Review our guide on law firm website design to learn more about incorporating compelling video, stories, and more into your site.

 

Top Features of the Best Law Firm Websites of 2025: Strong Branding

Far too many law firm websites emphasize the default commonalities of legal work rather than focusing on what makes their practice unique and attractive to clients. What do I mean by default commonalities? If I say, “law firm website,” what do you imagine? Perhaps law books, scales of justice, gavels, Greek columns, and serious-looking people in suits.

When it comes to creating a strong brand for your firm’s website, avoid these traditional, staid, and often dull representations. Instead, think of your client, their situation, and what speaks to them. You want to convey to them that they’ve come to the right place.

A Sense of Belonging

We each have an instinctive understanding of a strong brand; how an image, font, or color scheme evokes emotions. You naturally make assumptions about products bearing the Apple logo or the Nike swoosh. You could tell me “that’s from Coca-Cola” or “that’s from Disney” just by the font I chose, irrespective of the words written.

Similarly, use your site’s layout, colors, and images to send a consistent message designed to attract your ideal client. If you practice appellate law, maybe dark colors, traditional, heavy typefaces, and Greek columns fit. But if you run an ADR practice, you’d choose a different design palette; perhaps muted colors, lighter fonts, and images that speak to reconciliation.

Design in Action

Output Law, one of our Best Law Firm Websites of 2024, offers a prime example of using branding to speak to a prospective client population. Output Law’s website is a testament to how a law firm effectively reflects its creative clientele through modern and engaging design elements.

Unlike typical law firm webpages, Output Law’s site is vibrant and visually appealing. It uses bright colors and interesting shapes, almost resembling a modern art gallery more than a conventional law firm site. Their design choice immediately sets them apart and aligns with their target audience in creative fields such as music, arts, film, and audiovisual industries.

Minimal verbiage ensures that visitors get the necessary information without feeling overwhelmed. For instance, the “Clients and Industries” section provides detailed insights into the firm’s areas of expertise, showcasing their work with various creative sectors. This approach highlights their versatility and reinforces their understanding of the creative industry’s unique needs.

Design that Directs the Visitor

A standout feature of Output Law’s website is its user-friendly interface. The prominent “Book a Consultation” button at the top right corner makes it easy for potential clients to engage with the firm. This clear call-to-action ensures that visitors know how to reach out when they’re ready.

Moreover, Output Law’s social media strategy is refreshingly different from most law firms. Instead of a LinkedIn account that lists credentials and case histories, they link to their Instagram page. This platform, often the choice for creative professionals, extends their branding seamlessly, with the same colors and design elements carried over from the website. Furthermore, their Instagram posts focus on providing valuable information for creatives, such as tips on contract negotiations and protecting intellectual property. Output Law’s strategy both builds their brand and positions them as a knowledgeable and approachable resource for creative professionals.

Wrap-up

Output Law’s website serves as an excellent example of strong branding for a targeted law firm. Its clean, sharp, and engaging appearance communicates to prospective clients that this firm understands and caters to their needs.

When thinking about your website, break away from traditional law firm aesthetics and embrace a design that resonates with your audience. Review our guide on law firm website design to learn more about incorporating clear and professional elements into your site.

 

AI and Beyond: Key Trends at ABA TECHSHOW 2025

Having reached 40 years old, firmly into middle age, ABA TECHSHOW shows it still has some tricks up its sleeves. For 2025, attendees get to experience a new venue, dig deeper into AI tools, and hear from keynote speaker Cory Doctorow.

A New Venue

In years past, TECHSHOW lived in the heart of Chicago’s Loop. For 2025, the show moves south, literally. The conference takes place in the historic South Loop neighborhood, at the Hyatt Regency McCormick Place. In your free time, explore new parts of the Windy City, like the Museum Campus, the Prairie Avenue District, and the Lakefront area.

With TECHSHOW moving to April this year, outdoor touring and exploration are more practical than past shows held in the winter months.

AI for Lawyers? Oh, Yes.

Naturally, AI will be a hot topic of conversation, both in the educational sessions and the expo hall.

On Stage

TECHSHOW 2025 features nearly 30 sessions on the topic. Learn everything from AI basics (e.g., A Brief History of Legal AI: A Look Back and a Preview of What’s Next), to the nuts and bolts (e.g., 60 Generative AI Use Cases in 60 Minutes), to ethical considerations (e.g., Evaluating AI for Law Practice: Benefits, Risks, and Practical Ethics), and AI’s broader impact on the law (e.g., Digital Justice: Two Generations of Judges Explore AI’s Impact on the Legal System).

In the Expo Hall

TECHSHOW’s expo hall features dozens of AI-related products to help your law practice, from traditional vendors and startups.

Traditional Players

Law practice management software (LPMS) is well-represented with AI features. Visit the expo hall to experiment with the LPMS-based AI options. Test drive tools like Clio Duo and MyCase IQ, AIs that help you access information quickly; everything from simple case facts to matter summaries and document analyses. Other leading LPMS products, like CosmoLex and PracticePanther, incorporate AI processing “behind the scenes,” to bolster your workflows.

Additional TECHSHOW exhibitors embracing the AI revolution include payment processors, CRM applications, and document management products. AffiniPay, LawPay’s parent, is building out an AffiniPay IQ initiative to integrate generative AI into tools that lawyers already use. Lawmatics continues to refine and enhance its LM[AI] feature set to help law firms manage leads and attract clients. NetDocuments’ ndMAX suite of AI skills, including PatternBuilder MAX, help firms collect and review information, as well as prepare documents mixing the new data with existing documents and templates.

Start-ups

TECHSHOW doesn’t limit AI excitement to established players. Arrive at the conference by 5:00 p.m. on April 2nd to enjoy the ninth annual “Start-Up Pitch Competition,” where new companies with innovative ideas compete for the love of TECHSHOW attendees. This year, 15 companies battle for the title of most innovative startup of 2025. Would you be surprised to learn that 10 of the 15 explicitly mention incorporating AI into their products? Me neither.

If you can’t attend the competition, visit the participants in the expo hall’s Startup Alley section.

Keynote

For 2025, TECHSHOW’s keynote combines literature, journalism, and technology, with the selection of Cory Doctorow as the speaker.

Doctorow writes for magazines, websites, and newspapers. He serves as a special consultant to the Electronic Freedom Foundation, is a visiting professor at two universities, and has published over 25 books, most recently, Picks and Shovels, a novel set in 1980s Silicon Valley. In 2020, Doctorow was inducted into the Canadian Science Fiction and Fantasy Hall of Fame.

With that breadth of experience, his keynote will no doubt be engaging and wide-ranging.

Meet the Experts at Lawyerist and Affinity

Of course, Lawyerist and Affinity will have a strong presence at the conference. TECHSHOW stalwarts Steve Best, Stephanie Everett, Debbie Foster, and Barron Henley all lead multiple sessions touching on many topics, including AI. Zack Glaser and I will be running around the conference and expo hall. Come say hello, and we’ll give you a Lawyerist tchotcke. We look forward to seeing you there!

Nervous About Navigating the Expo Hall? Check out our Field Guide on Buying Legal Tech.

 

How Howard and Carr Gained Financial Clarity and Sustainable Growth with Lawyerist Lab 

The Challenge: Growth Without Structure 

Howard & Carr, PLLC had no trouble attracting clients, but behind the scenes, inefficiencies and financial uncertainty left managing partner Alison Carr feeling overwhelmed. 

Without structured systems, daily operations were chaotic, and the firm’s finances felt like an unsolvable puzzle. Alison often described herself as an “ostrich with her head in the sand” when it came to financial management—avoiding the numbers because they felt overwhelming. Without a clear financial picture, long-term planning was impossible, and sustainable growth remained out of reach. 

The burden of running the firm was taking a toll, both professionally and personally. Alison needed a way to regain control and build a law firm that could thrive without consuming her life. 

About Howard & Carr, PLLC 

Based in Clinton, NC, Howard & Carr, PLLC has been a trusted legal ally for clients in Sampson and surrounding counties. Specializing in estate planning, real estate transactions, and business law, the firm delivers personalized, results-driven legal solutions. Founded by Alison Carr—who boldly launched her practice straight out of law school—the firm grew even stronger in 2009 when her mentor joined as a partner. With nearly two decades of experience, Alison and her team are committed to guiding clients through life’s most important legal decisions with expertise and care. 

Finding the Right Solution 

For years, Alison followed the Lawyerist podcast, drawn to its fresh perspective on running a modern law firm. She even worked with a legal coach, who helped her gain control over her time and reduce the overwhelming burden of managing her practice.  

While this was a transformational period for Alison personally, she knew she needed more structured systems to support her firm’s long-term growth.  

That’s when she turned to Lawyerist Lab.  

Through expert guidance, structured workshops, and one-on-one coaching, Alison gained the insight, tools, and accountability she needed to take control of her firm. 

Instead of feeling buried by financial uncertainty and operational chaos, she tackled challenges head-on:   

  • Financial Clarity: Alison created a budget for the first time in 18 years, transforming financial anxiety into confidence. 
  • Operational Efficiency: She streamlined internal processes, eliminating inefficiencies that had bogged down daily operations. 
  • Leadership Development: By prioritizing her own health and well-being, she became a stronger, more effective leader. 

Most importantly, Alison recognized that she was the firm’s greatest asset. By prioritizing her own health and well-being, she not only became a stronger leader but also built a firm that thrived without consuming her life.  

With a clear plan and newfound confidence, Alison wasn’t just running her firm anymore—she was leading it toward sustainable, measurable growth. 

A Firm Transformed from the Inside Out 

After implementing the strategies and insights learned in Lawyerist Lab, Alison saw a dramatic transformation—not just in her firm, but in her personal well-being: 

  • Financial Stability: The firm successfully set aside $33,000 into a money market account, creating a solid financial buffer and increasing profit margins. 
  • Structured Compensation: Alison now receives a consistent paycheck, replacing the unpredictable, ad-hoc approach she had before. 
  • Strategic Marketing: The firm expanded their estate planning practice through social media marketing, local promotions, and branded merchandise. 
  • Improved Work-Life Balance: By prioritizing her own well-being, Alison reduced stress, y improved her health, and reclaimed control over her business. 

“The biggest change for me has been realizing that I’m the firm’s biggest asset. If I’m not healthy, the firm can’t grow. My coach, Leticia, has helped me understand that by focusing on my own health and happiness, I’m able to show up better for my practice, my staff, and my clients. It’s not just about the firm’s systems; it’s about me being the leader I need to be.” 

Ready to Take Your Firm to the Next Level? 

If you’re feeling overwhelmed and looking for a way to build a more profitable, organized, and sustainable firm, Lawyerist Lab can help.  Get the tools, coaching, and community you need to create better systems, master your finances, and grow with confidence.  

Don’t wait for change to happen—make it happen. Join Lawyerist Lab today and unlock your firm’s true potential! 

 

Top Features of the Best Law Firm Websites of 2025: Clear and Professional Design

The best law firm websites possess a clear and professional design. But what exactly does that entail? Your website should offer visitors a modern, clean layout that they can easily navigate on the device of their choice.

A Modern, Clean Layout

Your website’s polished appearance not only creates a strong first impression but also ensures that prospective clients can easily find the information they need—the information you want them to find.

Your website should project the values and feeling you want guests to associate with your firm. Create a site that gives visitors the confidence that you understand where they are in their legal journey and are ready to help them reach their goals.

Easy Navigation

Clear and professional websites make it easy and inviting for visitors to the “next step.” You achieve this with intuitive menus and clear calls to action. These tools help readers quickly find what they need and guide them towards connecting with your firm. Whether it’s a phone call, filling out a contact form, or scheduling a consultation, the site navigation should steer leads in the desired direction. The best law firm websites are ones that users can easily navigate, gather information from, and act whenever they’re ready.

Mobile Responsiveness

You don’t know when a would-be client might reach out for help, so your site must be accessible on smartphones, tablets, laptops, and other devices. A responsive design ensures that your site looks and functions well on any screen size, making it easier for prospects to connect with you at the moment they need your help.

An Example of These Principles in Action

Let’s look at an example of a well-designed law firm website: Filippatos PLLC. Lawyerist recognized Filippatos’ site as one of the top 10 law firm websites of 2024. It features a modern, clean layout without the clichéd imagery of dusty bookshelves or scales of justice. Instead, it focuses on the individual and that visitor’s needs.

The site provides information on practice areas while emphasizing the firm’s focus on workplace discrimination. Additionally, the call-to-action is unmistakable. The homepage prominently displays a call to action contact the firm at 888-9-JOBLAW. If you’re not a “phone person” or calling is inconvenient Filippatos offers a chat window. This clear direction is maintained across different pages, whether the visitor is dealing with workplace discrimination or litigation issues. The consistent and clear calls to action make it easy for prospective clients to know what steps to take next.

Wrap-up

A clear and professional law firm website should have a modern, clean design, intuitive navigation, and be mobile responsive. By focusing on these elements, you can create a site that looks great and effectively guides the right potential clients towards connecting with your firm.

Review our guide on law firm website design to learn more about incorporating clear and professional elements into your site.