In this episode with Lainey Feingold, we talk about online accessibility requirements and what lawyers should know about them. We also talk with Lainey about structured negotiation as an alternative to litigation, and how to get companies to actually talk to you in business law.
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Lainey Feingold is an author, speaker, and disability rights lawyer who focuses on digital accessibility, which means making technology like websites, mobile apps, kiosks, etc. available to people with disabilities.
Lainey has represented blind people and their organizations for more than 25 years, and instead of filing lawsuits, she uses a collaborative process called structured negotiation (which she wrote a book about here!). Her goal is to help close the digital divide, eliminate conflict, build trust, and create relationships that are essential for systems to change.
The weirdest thing in Lainey’s desk drawer is a plastic dolphin keyring. Lainey rejects the metaphor of lawyers as sharks, since dolphins communicate, are collaborative, and solve problems. She embraces the dolphin and even hands out these key rings at her trainings on Structured Negotiation.
Last updated March 13th, 2019