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Knackly Rating:


  • Customer Experience & Support - 9/10
  • Pricing & Value - 8.5/10
  • Security - 8.5/10
  • Innovation & Future-Proofing - 9/10

Rating Breakdown

Our Rating: 4.4/5

Our rating is based on our subjective judgment. Use our resources—including our rating and community ratings and reviews—to find the best fit for your firm.

Knackly is a legal document automation platform with client-facing guided interview capabilities. It’s powerful. At least, it can be. But its not a “no-code” solution. It will definitely take some time to get set up (they help you with this through an initial “Jumpstart” program). But you can create beautiful automated documents.

At its core, Knackly is a way to create interfaces for users to automate MS Word, .docx, PDF, Text, and XML files. It essentially has all the conditional logic capabilities that MS Word has (which is a lot). And, although it does not natively integrate with any Law Practice Management Software (LPMS), it’s Open API will allow the capable attorney to integrate it into most any system.

Who Knackly is For

This software is not for those who are dabbling in document automation. But those attorneys who are creating a lot of complex documents will find all the capabilities they need here. Estate planners who want to automate their own documents, landlord-tenant attorneys who want their clients to build their own leases, and any other document-heavy practice will likely find Knackly useful.

Knackly Features

Services Offered
  • Document Automation
Starting Price
$499 "Jumpstart" plus $75/mo
Free Trial
  • Web
Software Integrations
  • Word
Open API
An open API means that the program has an application programming interface that will allow it to directly integrate with other software programs such your firm's timekeeping, accounting, or custom relationship management software.
Document Management Features
Version Control
This means the software provides information on document revisions and makes sure you are using the most recent version of a template.
Built-In E-Signing
Optical Character Recognition (OCR)
Metadata Scrubbing
Document Automation Features
Document automation (also called document assembly) software uses your document templates and information from a form or other source, like your law practice management software or CMS, to assemble documents for you.
Document Templates
The document management program creates resuable templates.
Court Forms
Guided Interviews
The program can create a guided interview and then use the client's answers to automatically create a document.
Conditional Logic
If the software uses conditional logic, this means that you can choose to have certain text in your assembled document included only under certain conditions
This means the software can generate tables of any size and place them in your assembled document.
If this field is checked, it means the software can perform calculations based on numerical or text input.

Additional Details about Knackly


Knackly’s main integration is with Microsoft Word. It doesn’t have any native syncs with any LPMSs, and it doesn’t have a connection to any specific relational database. What it does have, is an Open API. This allows it to connect with any other piece of software that also has an Open API. So, if you want to connect to Clio, you can. PracticePanther? Yep. RocketMatter? Certainly. But you’re gonna have to have the resources to do it yourself.


Knackly is not a plug-and-play solution, or a one-size-fits-all platform where you can gradually ease into using it. There is a decent bit of infrastructure needed to make it run appropriately. And they know it. When you sign-up with Knackly, in addition to your monthly (or yearly) plan, you also pay for what they call Jumpstart. This is a 1 to 6 month program designed to get you started off on the right foot. You choose which level you want, based on how tech savvy you are, and how much help you expect to need.

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