Episode Notes

In this episode we talk to Nika Kabiri about how your clients’ stress makes it hard for them to make good decisions, and how you can help them work around it.
Nika Kabiri is Director of Strategic Insights at Avvo, where she works alongside law and technology experts to make legal solutions more accessible to the public. A sociologist by training, Nika conducts research as well as leverages learnings from political science, economics, psychology, and sociology to understand what people go through as they navigate their legal issues.If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free!

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Last updated June 28th, 2022