Episode Notes

In this episode with Tom Martin, we talk about the chatbot fad, and how we are starting to see chatbots being implemented, and not just as gimmicks. Tom helps us understand when you should use a simple form over a chatbot, and how to make room for users to tell their story with these tools.If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free!

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Last updated June 28th, 2022