In this episode with Zach Pousman, we talk about the design process and how it relates to law practice in-depth. Zach walks us through Helpfully’s innovation process step-by-step, including how to pinpoint a client or customer’s needs and how to test whether or not your solution meets that need.If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free!
If today's podcast resonates with you and you haven't read The Small Firm Roadmap Revisited yet, get the first chapter right now for free! Looking for help beyond the book? Check out our coaching community to see if it's right for you.
Zach Pousman has built a career pursuing tomorrow’s best ideas. Zach founded Helpfully, an R&D consultancy that focuses on understanding emerging social trends and technology leaps to power new business ideas.
Zach has keen eye on the way that AI techniques, big data, and new ways of working will affect both work and everyday life. Zach’s past projects include work at First Data, Anthem Blue Cross Blue Shield, UCB Biopharma, Allstate, Kroger, iShares, and Google. Zach holds a Philosophy degree from the University of Chicago, and did advanced graduate work at Georgia Tech, blending anthropological techniques, design, and technology studies.
Last updated June 28th, 2022