Episode Notes

In this episode with Zach Pousman, we talk about the design process and how it relates to law practice in-depth. Zach walks us through Helpfully’s innovation process step-by-step, including how to pinpoint a client or customer’s needs and how to test whether or not your solution meets that need.If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free!

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Last updated June 28th, 2022