LEAP
Lawyerist Rating for LEAP
Rating Breakdown
Our Rating: 4.4/5
Our rating is based on our subjective judgment. Use our resources—including our rating and community ratings and reviews—to find the best fit for your firm.
Community Rating: 4.1/5 (based on 17 ratings)
The community rating is based on the average of the community reviews below.
Composite Rating: 4.3/5
The composite rating is a weighted average of our rating and the community ratings below.
4.3/5
What is LEAP?
LEAP Legal Software is a legal practice productivity solution for law firms across the globe. It has a hybrid installation with both on-premises and cloud components. This allows it to benefit from the mobility of the Cloud, while still using the stability of a desktop solution. Law offices looking for a cloud law practice management solution with many of the on-premises features will want to take a look at our LEAP software review.
Starting Cost: $149/user/month
- Strong Task Management
- Document Automation
- Billing & Timekeeping
- Expensive
- No Google Integration
- No OSX Application
LEAP Features
Customer Experience & Support
/5
Price & Value
/5
Security
/5
Innovation & Future-Proofing
/5
Great Product & Great Team
I’ve wanted to move away from Time Matters, which is outdated to LEAP for about two years before I changed. It can do more than I thought. What’s been most surprising and helpful is that LEAP wants you to succeed and use their program. Erick P. and the individuals that have also assisted have been very patient and kind. It’s not a sell it and see you later company, which for me is up there . Having the support to continue to use it, change as needed and do what I want it to do for me, will change the way I practice.
Happy we took the LEAP!
Wow! After having used another database/program for a year, transitioning to LEAP was a breath of fresh air. User-friendly and great program and tech support. Fantastic!
Best purchase in nine years.
I think LEAP Legal Software is very good because …… ready for it…………..IT DOES WHAT THE COMPANY SAYS IT DOES!!!!! LEAP is only the second vendor in 26 years that tells the truth. We have a dedicated contact who assists us (Peter he is the best.) when we have a question and he is t
on it . (He is not looking up the answer when you call him……he knows it !)
This was the best purchase i have made in the last nine years.”
Nick From LEAP
I had a problem with my Leap software that no one seemed to know how to fix until Nick got involved. He was personable and courteous and above all he fixed my problem. I would highly recomend Nick and LEAP!!
LEAP and tech support
Our law firm started using LEAP in January 2021. We had a few hiccups but after talking with tech support, we love LEAP! They are quick to respond and typically resolve an issue same day. Specifically, Nick with tech support solved an issue that was, as he described, one of the worst accounting messes he has ever seen, in the same day! It has changed the way we manage the firm and we are making more money than ever before!
LEAP is a great help
I’ve been using LEAP about a year. It’s really helpful with document and case management. It’s relatively easy to use. They also keep adding features to the program. BundlePro makes it really easy to submit court documents by e-file. It saves me at least two hours when I assemble a filing for the NY courts. If you need help with something, the staff is very helpful. All in all, I’m very satisfied with the program.
LEAP is awesome!
LEAP helps me to be more efficient at practicing law. The forms and auto population help me to work smarter and not harder. The product and customer service have been fantastic! When I had a technical issue, Nick used his problem-solving skills and persistence to get the job done. I highly recommend LEAP!
Tech Support
Nick and tech support for LEAP go out of their way to make sure your office is up and running at 100%. They are courteous, knowledgeable and even make it easy for us non-tech individuals to understand what they are doing all while they keep the programs working as efficiently as possible. They are an integral part of my practice and could not operate without them.
State of the Art Software and Service
We have been using LEAP for a couple of weeks and so far it has more than double our staff’s productivity. The software is very straightforward and makes it easy for all attorneys to track and log their billing. The team at LEAP has been extremely friendly and easy to deal with.
We are much more productive (and profitable) with LEAP!
I started using LEAP about 16 months ago. It has dramatically changed my practice, and makes it so easy to work remotely, or from one of my four office locations. While there was a ‘learning curve’ to get proficient using the software to it’s best intended use, and there are still days where things are problematic, it is far better than anything else out there to manage every aspect of the practice from any location at any time. My entire staff always has access to client files, wherever they may be. And even when there is a problematic day, our account success manager is quick to step in and fix the problem. We have also been able to capture much more billable time with the timer and timesheet features. I am thankful for LEAP daily, as I would not be able to operative my business at the same level without it!
State of the Art Practice Management
We’ve been using LEAP at our firm for a little less than a year. I’ve used various practice management software in the past including Amicus Attorney, PC Law, Practice Master, and Clio. Nothing compared to LEAP. The automatic capture of time, extensive forms library, CRM system, and client portal are just a few of the features that have revolutionized the way we practice law. Customer support has been superb. The data transition from PC Law was seamless, and the training team was first-rate. Our billable hours have increased 20% and our IT costs have gone down dramatically, even with the difficulties of the pandemic. Our bookkeeper complained at first about having to use Quickbooks online for general firm accounting, but she has since come to enjoy the freedom of QBO and would not go back to the desktop version we used before. I highly recommend LEAP.
LEAP is the best fit for my firm
I have been using Leap for 6 years, and it is by far the best fit for my firm. I have used and tested almost every product on the market, but Leap is the best client management software out there. The ability to manage the file, trust accounting, billing, and EMAIL all from ONE PAGE is incomparable to any other system. Invoicing couldn’t be easier, and billable hours timesheet is always running in the background to generate income. Document automation, case management, integrations, are a time-saver and money maker. Also, the LEAP App has countless feature so you can call clients and even practice law from any smart device. My account success manger is always available, and we have weekly zoom meeting to answer questions and update my forms and invoices. He even helps with balancing my trust account to I can focus on clients and billing. Of course, the system is not perfect, but nothing ever is.
Great software
We’ve been using LEAP for approximately two years and we are pleased. It is easy to use and the automated forms have been convenient. You can access your files right from home or on your phone. Customer Service is always very helpful and they do their best to resolve the problem as expeditiously as possible (shout out to Alex !). Overall, it’s a great legal software.
Leap has helped our firm so much!
Leap has been a wonderful tool for my firm for over 2 years now. We needed a robust system that could handle not only the bookkeeping end including time entry and billing, but also a system that incorporated document management. The time entry is so easy that all staff and attorneys now enter their own time. This has improved the amount of time entered tremendously. We also love having all documents and emails housed in the same area under the client. It has improved our day to day with things as simple as requesting a check online from our bookkeeper. The customer service has been fabulous and we have had dedicated people within Leap to help us when needed.
Solo Lawyer
This product and service lacks the value at $165/month. I tried it because of the COVID pandemic and it just didn’t do what I wanted it to do as it relates to billing, accounting and bookkeeping. It did not save me time and at best I broke even as it relates to time, but I am still paying $165/month. Critically, when I tried to end my service during the Trial Period, they would not let me do it, and now I am wasting time fighting with them to stop taking my money for a service I do not use. DO NOT SIGN THEIR CONTRACT.
Don't do it
Needed to give a client a copy of the file so thought that I could simply export the file. The software is limited to only 100 files so you have to call leap to see if they can export. They want to charge $4,000 to export a single file !! Daylight robbery. Don’t sign up – they lock you in and you will never get out !! Don’t make the same mistake that I did
Don't fall for LEAP
We switched from Time Matters and Slips to LEAP two months ago. Now we are in the process of going through the painful experience of pulling our data from LEAP, one matter at a time; limited to 100 files. This is LEAP’s attempt to force the user to stay with them. I have been on the phone nearly 10 hours this week (all unbillable time) for tech support to attempt to resolve my billing issues. We now have to run a parrel system, LEAP and Time Matters for the next 4 months go we can invoke the money-back guarantee. I will have LEAP for the next for months and if any other family law practice attorneys are considering LEAP; I am willing to provide a live demonstration and share the emails exchanged with tech support so you can see the issues yourself prior to making the LEAP. Joe McIntosh 610-566-1700.