Episode Notes
Lawyerist Lab coach Stephanie Everett interviews Lab member Crystal Banse on her trauma journey and how that experience helped tailor her legal approach and humanize her clients in the process.
If you’d like to learn more about creating a holistic client experience, check out our resource page on client experience.
Thanks to Quickbooks Online Advanced, TextExpander, LawPay, and Back Office Betties for sponsoring this episode.
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Stephanie Everett
Stephanie Everett is the CEO of Lawyerist, where she leads the Lawyerist Lab program and our Partnerships team. She is the co-author of the bestselling book The Small Firm Roadmap Revisited and host of The Lawyerist Podcast. Stephanie inspires growth in her team, her family, and her community.
Featured Guests
Crystal Banse
Crystal Banse is a veteran entrepreneur and a legal problem solver with over a decade of proven success in and out of the courtroom. In 2017, Crystal founded Banse Law Group, a technology-based firm whose mission is to make high-quality legal services accessible to everyday people. Now the firm focuses on debt defense, consumer protection, and bankruptcy, representing clients statewide.
Laura Briggs
Laura Briggs left her teaching career mid-Ph.D. to pursue freelance writing in 2012. She spent the following seven years writing web copy for law firms and marketing agencies, delivering two TEDx talks, and publishing her first book, How to Start Your Own Freelance Writing Business.
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Last updated March 20th, 2023
