How do you get your office to use this new legal technology? We all know attorneys who are resistant to technology or paralegals who are skeptical of new processes. We can’t tell you how many times we’ve heard, “if it ain’t broke, don’t fix it.” But a process doesn’t have to be broken to be inefficient and under-optimized.
Yet, fear of the unknown holds many of our offices back.
Buy-in can start with one person and can come from that person’s sense of ownership of the project. Choose a project champion to help generate buy-in from others in your office down the line. Bring them into the fold as early as possible, get their input, and listen to their concerns.
Buy-in also comes from a sense of benefit. The earlier you can show your team the benefits of new legal technology, the more easily they will embrace it. This is where incremental iteration is again a helpful solution.
Ultimately, you may not get buy-in from every member of your team. In these cases, you’ll want to consult your firm’s values to help lead your next steps. If one of your team’s values is tech, a tech-resistant attorney may not fit your team.