Knowledge management, for lawyers, is really about the organization of information (and the data security surrounding it, but we’ll go into that later). It is how you store your client files, how you keep information about your matters, and even how and where you document the systems and processes of your organization.
The goals of knowledge management are to balance quick and efficient access to information with secure and appropriate security for that data. Using consistent file structure and naming conventions, we want to make sure the right people can find the right information.
This can be as simple as a well-curated OneDrive. But some organizations find a need for meta-data, optical character recognition (OCR), and a higher degree of user restrictions. Additionally, some organizations have information or knowledge that doesn’t exist in discrete files. In these cases, a database might be used to organize and store specific reusable clauses for contracts or information about which clerks prefer which standardized documents.