AbacusLaw is a good fit for firms that want access to a private cloud server and desktop software. It’s also great for firms that need a wide range of seamless features like contract management, billing, calendar, client history, and more. However, it’s probably not a good fit for firms looking to work directly from a fully functioning mobile app (although AbacusLaw does have a responsive website).

More About AbacusLaw

AbacusLaw provides tiered, cloud-based solutions for law firms, providing everything from case management to a full desktop in the cloud that could replace an entire IT department. With AbacusLaw—the base case management software—you’ll get a calendar that functions as a look-a-like Outlook, custom designed for people with task-heavy jobs. Like most case management software, Abacus Law links your matters to your calendar, your clients, your documents, and your emails. From pre-set matter styles to pre-written forms for many jurisdictions (that can also auto-fill certain information), Abacus Law can streamline the basic needs of your practice. 

Upgrading to AbacusLaw Gold delivers more robust tools, including time tracking, billing, and accounting. You can bill directly from case matters and run detailed reports from your accounts, trust balances, aged accounts receivable, and more. You’ll have access to over 100 standard accounting and billing related reports, and can even have additional reports built out for an additional fee.

You can work within the Abacus Private Cloud, although it is possible to run it locally. The Abacus Private Cloud integration will give you far more robust backend support. Running everything in Abacus Private Cloud means you get nightly backups of your AbacusLaw database and all your documents and forms. You also get automatic updates and system enhancements. Integration will also let you link all incoming and outgoing emails from your Outlook account directly into AbacusLaw, so emails can be added to matters seamlessly. However, this integration might be cost-prohibitive for smaller firms.


AbacusLaw Law Practice Management Software

Starting Price
Web app (runs from your server)
Email Client
Client/Contact Mgmt
Case/Matter Mgmt
Task Management
Secure Portal
Conflict Checking
Document Mgmt
Document Assembly
Billing & Invoicing
Online Payments
Trust Accounting
Basic Bookkeeping
Full Accounting

AbacusLaw Rating:


  • 4.5/10
    Customer Experience & Support - 4.5/10
  • 5/10
    Pricing & Value - 5/10
  • 8/10
    Security - 8/10
  • 4.5/10
    Innovation & Future-Proofing - 4.5/10
Comments Rating 2.33 (3 reviews)

Rating Breakdown

Our Rating: 2.8/5

Our rating is based on our subjective judgment. Use our resources—including our rating and community ratings and reviews—to find the best fit for your firm.

Community Rating: 2.3/5 (based on 3 ratings)

The community rating is based on the average of the community reviews below.

Composite Rating: 2.5/5

The composite rating is a weighted average of our rating and the community ratings below.

3 Community Reviews

  1. Michelle Miller says:

    This software is terrible

    This software has issues billing, losses calendared events, and repeatedly freezes up. Our office utilized the private cloud version which came with a steep price and poor support. If you prefer to spend more time on the phone with software support and less time on your practice, this is the software for you.

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  2. Matt Norris says:

    This Company and Software are Horrible - Stay Away

    This company is absolutely the worst. I had used Amicus in the past, and was a fan, but the virtual private cloud service is expensive, and the “implementation” of it was chaotic to say the least. I made the mistake of buying into their hype. I hope that this will warn others about the same. It started in April. At least four different people contacted me about various aspects of the service, an appointment was set with one person who never called. When I called him, he had no idea what I was talking about since the person who had made the appointment never informed him about it. When I was told after the fact that the service was not going to be available until November, 2018 (this was in April), I informed them that I did not want to proceed with the service, and requested that it be stopped. I heard nothing from this request, or anyone from Abacus, for the next thirty days. I was contacted by someone else who never acknowledged the original email to those with whom I had first been in contact. After telling that person, again, that I was not proceeding, I was passed on to a “customer ambassador”, who was extremely rude and threatening. I have since been hit with an ‘early termination fee’ of the full amount of the price of the service, even though nothing was started.

    With all the other services out there, stay away from AbacusNext. I should have listened to the other warnings about the service that have since seen on Google reviews, and Michelle, above. I hope this keep someone else from making the same mistake.

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  3. Michelle Cummings says:

    Perfect program for our small office

    Our office has been using Abacus for over six years now. We also us the cloud based services. I am not a techie person, but the program is user friendly and the IT/support staff invaluable. I honestly don’t know what I would do without the cloud based service. I am able to log on anywhere in the U.S. If I plan to travel out of the U.S., I need only notify the tech support and they will set this up for you. Bookkeeping and billing with Abacus billing is a huge time saver. There is no other program out there I would use other than Abacus.

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