Having said that, you should know a few things about our relationship with Ruby. I first encountered Ruby when I tried out the service for my own law practice. I loved the service I received, and enjoyed hearing callers tell me how great my receptionist was. After I wrote a review, Ruby got in touch and offered to answer my phones for free, as I was dialing back my practice and couldn’t justify the expense for so few calls. Ruby still answers Lawyerist’s phones for free, and even gives us a commission every time someone new signs up with the service.
So, full disclosure, we have a vested interest in getting you to try Ruby. Which you should do, right now, by going to callruby.com/lawyerist.
But Ruby is easy to recommend, because almost everyone who signs up for Ruby is thrilled with the service. I definitely know people who ultimately decided not to use Ruby because the pricing doesn’t work for them, but otherwise, complaints are few and far between.
Here’s the bottom line: if you are looking for a virtual receptionist, Ruby should be the first one you try.
And to get you started, Ruby has put together this best-practices guide to working with your virtual receptionist. Whether you are already a Ruby customer or thinking about trying Ruby, it will help you get more out of your virtual receptionist.