The United States is home to 41 million native Spanish speakers and an additional 11.6 million who are bilingual. By 2050, it’s estimated the U.S. will have the highest Spanish-speaking population in the world at 132.8 million. For legal practices currently serving, or looking to serve, the Spanish-speaking community, the opportunity is there—and Ruby® Receptionists is here to help. With our bilingual offering, Spanish-speaking callers are greeted warmly and professionally, receiving Ruby’s legendary service at no extra cost.
Create stellar impressions. Ruby isn’t a translation service—we’re the only remote receptionist service dedicated to creating meaningful personal connections with every caller. Our receptionists are customer experience experts who delight in going above and beyond for your clients, making callers feel special while making you look good.
Build trust. Reaching a live person not only creates that critical connection, it boosts a client’s confidence in your business. Our bilingual receptionists show Spanish-speaking callers you care about their needs from the very first interaction, building trust that is enhanced with every subsequent call we answer.
Grow your practice. Answering bilingual calls is only half of the equation. With Ruby, you ensure your callers connect with a real person who conveys concern and an eagerness to help. Great legal practices are driven by great experiences, and our consistently charming and professional service increases the likelihood of securing a client for life.
Enjoy peace of mind. Since 2003, solo and small-firm lawyers across North America have relied on Ruby’s charming receptionists to answer calls live, transfer calls, take messages, collect new client intake, make follow-up calls, and much more—just like an in-house receptionist, at a fraction of the cost. We answers 100% of business hour calls live with optional live coverage on evenings and weekends. Our mobile app lets you access your account and update your call handling instructions on the go, so you never miss a beat.
Start creating connections with Spanish-speaking clients today! Whether bilingual callers are commonplace or occasional for your practice, Ruby can provide a customized solution to ensure each caller gets the best experience.
- All calls are answered live by one of our friendly receptionists. Spanish-speaking callers are then directed to one of our bilingual receptionists.
- If you have a separate number for Spanish-speaking callers, your callers will reach one of our bilingual receptionists directly. We can also provide a separate line free of charge!
- We are also happy to set up an auto-attendant if you’d prefer.
“Ruby has been a life-saver (and company-saver) for me. In the field I’m in, if you don’t answer the phone, the client calls the next person on their list. Ruby ensures my clients and future clients talk to a live person and Ruby gives the message to me immediately so I can call them as soon as I’m free. I’m a very satisfied customer!”
—Sheila Rambeck, RambeckLaw PC