Ruby® Receptionists, a friendly, live receptionist service for thousands of small businesses across North America, today announced Ruby Solo. The unique solution provides entrepreneurs and solo business owners a local phone number, a comprehensive suite of management and productivity features in the Ruby mobile app, and a team of charming receptionists at the ready to take calls when they can’t. With Ruby Solo, business owners can give their callers and customers a consistent, exceptional phone experience, while giving themselves the freedom to focus on the task at hand, and best manage and grow their business.
“The business call is more important than ever, but for the entrepreneur or owner of a small business who often works on the go, answering those calls may interrupt time needed to meet with current customers, or manage and build the business,” said Katharine Nester, Chief Product and Technology officer at Ruby. “Solo and small business owners often default to giving out their personal cell number as a way to economize, but that makes it difficult to deliver a consistent, quality customer experience not knowing when an incoming call is personal or business related. Ruby Solo is an economical solution that allows customers to add an additional line to their cell phone, keeping their personal number private, and provides a team of professional receptionists to make certain those essential business calls are answered.”
In addition to the release of Ruby Solo, enhancements have been made to Ruby’s mobile app allowing customers to track all calls and message activity in one place, and easily manage their receptionist coverage choosing to have Ruby answer all their calls, some of their calls, or act as back-up for when they are unable to answer.