Ruby Receptionist Outbound Calling Keeps in Touch

Ruby Receptionists gives your firm remote receptionist services and much, much more. Thanks to their outbound calling feature, Ruby can help your day stay on track.


It isn’t uncommon for lawyers to find themselves too busy to return routine calls or set appointments with prospective clients. If you’re spending the day at court or on client visits, getting back to the office is tough, and returning phone calls from your car doesn’t sound professional. Enter Ruby.

With Ruby as your remote receptionist, you can be assured that administrative tasks will be handled so you can focus on what matters: growing your business. Ruby’s remote receptionists can make several types of outbound calls on your behalf:

  • Relaying information. If you need to let someone know that you’re stepping into a meeting, or want to reach out to a colleague and ask them to bring a file, or other short messages, have Ruby make those calls instead. That way, you’re not spending valuable time tied up on a routine phone call.
  • To get information. Sometimes, you just need to follow up to get additional background information or contact info from a client. Ruby can call and get whatever details you need and relay them to you.
  • To confirm appointments. Spending time setting appointments can take a lot of time out of your day. Your Ruby remote receptionist can reach out to potential clients and confirm their appointment time, the location of your office, and what documents they might need to bring.

After each outbound call, Ruby sends you a summary email with all the necessary information about the call. You can always view your outbound call records with Ruby’s mobile app as well.

How to Get It

Ruby has subscription plans ranging from $269/month for 100 receptionist minutes and up to 10 users to $1,069/month for 500 receptionist minutes and unlimited users. All plans include Ruby’s outbound calling feature along with a mobile app for either iOS or Android as well as unlimited talk time and voicemail boxes.

All plans also include 16 hours of daily receptionist coverage five days a week Monday-Friday, 12 hours of receptionist coverages on weekends, and bilingual services for Spanish-speaking callers. Ruby has a 21-day money back guarantee. There are no long-term contracts, and you can cancel with 30 days’ notice.

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