Why Your Law Firm Needs an Advanced Phone System

When you think of what you need to run a successful law firm, the first things you probably think of are your computer, a fast internet connection, and your briefcase filled with important legal documents. But the most overlooked piece of technology that most law firms rely on is their phone system.

From client calls to conference meetings with other attorneys or judges, you probably spend a good part of your day on the phone. With the speed technology has progressed in the last few years, it’s no surprise that advanced phone software is now available to provide advanced calling features at low prices.

Details

When selecting a phone system for your law firm, you’ll need a system that presents your firm in a professional manner and fits flawlessly into your workflows whether you’re in the office or out. You’ll want something you can manage while traveling between the court, other law firms, or meeting clients on site. Having a system that includes call forwarding is a must to make sure you stay connected no matter where you are.

You’ll also want a phone system you can trust. If you make and receive a lot of calls throughout your day, you want something reliable, something that isn’t going to drop calls, isn’t forgetting about callers on hold, and provides crystal clear communications.

But having a great phone system means nothing if no one is answering the phones. A phone system with a virtual receptionist, or auto-attendant, means that callers will get the information they need when they call your firm. They won’t have to listen to a ring tone waiting for someone to answer. Callers will be greeted with a message that can tell them what they need to know, like your office hours or address, or direct them to the right person, like you or one of your colleagues, within seconds.

Of course, you’ll also want all of these phone service features at a reasonable price. If you bundle your phone with your internet provider or get your phone service through a line in the wall, you could end up paying more than $50 per month per phone line. Hopefully, the value you get from your phone pays for itself, but these days there’s no need to overpay. Why should you pay for a more expensive phone service that provides fewer features? VoIP technology can save you hundreds, if not thousands, of dollars a year on your phone bill, plus offer far more features.

If your phone system doesn’t have all of the features listed above, or if you are paying an arm and a leg for your phone service, you might want to consider looking for a new phone service provider, like Ooma Office. Ooma has developed all of these features and more, resulting in a powerful phone system for attorneys.

They are a highly reputable company and have been named the #1 VoIP phone service by PC Mag’s business choice award for the past 6 years in a row. Some other features that you get with them for free include receiving calls on your desk phone or mobile device simultaneously, free conference bridge, free toll-free number, call waiting, call parking, and much more. Their entire package is only $19.95/month/user and never requires a contract, so you get all of these amazing features for an extremely low price.

What’s even better is you’ll have access to all these features at your fingertips with the Ooma web app and mobile app. With the mobile app, available for Android and iPhone, you’ll be able to answer calls to your desk phone even when you’re out of the office. Calls can be seamlessly directed to your office phone and the mobile app so you can receive phone calls no matter where you are.

How To Get It

To learn more about how Ooma’s phone service can help your law firm, or to schedule a free demo, visit ooma.com.

Lawyerist
Lawyerist is home to the largest online community of solo and small-firm lawyers in the world. Through our Lawyerist Lab program, we work with lawyers to build more successful practices by implementing the ideas from our bestselling book The Small Firm Roadmap and our weekly Lawyerist Podcast.