With everything you have on your plate, following up with a client or confirming an appointment isn’t always a simple task. Ruby® Receptionists wants to change that. Not only do our remote receptionists give you the freedom to focus without worrying about your incoming calls—our legendary customer experience experts are happy to make outbound calls on your behalf. We can even make those outbound calls in Spanish! It’s all included in your plan.
Think of Ruby as your productivity champion—here to take administrative tasks off your plate so you can focus on building your practice. In addition to our call answering service, our friendly, professional remote receptionists will gladly make outbound calls to:
• Relay information – No time to pass that message along? We’ll take care of it!
• Collect information – We’ll gladly gather the details you need.
• Confirm appointments – Check reminder calls off your to-do list. We’ve got this!
For every outbound call, you’ll receive a summary email detailing any information you requested. And just like your inbound calls, we treat outbound calls as an opportunity to create meaningful connections with your customers—building trust and helping you look good.
Since 2003, solo and small-firm lawyers across North America have relied on Ruby’s charming receptionists to answer calls live in English and Spanish, transfer calls, take messages, collect new client intake, make follow-up calls, and much more—just like an in-house receptionist, at a fraction of the cost. Ruby turns rings into relationships!