Ruby Receptionists provides virtual receptionist services for solo and small attorneys. Any receptionist, virtual or otherwise, can answer a call, but Ruby goes above and beyond by placing outbound calls on your behalf.
When you are on the go, it isn’t always easy to follow up with a client or confirm an appointment. Even those quick calls need to sound professional. Ruby Receptionists makes sure that you can always stay in touch with your clients with its Assists service.
Having Ruby handle your outbound calls is especially useful for appointment confirmation calls or to gather or relay simple information to your callers. Most Assists are completed within one hour, and after the call is completed, your virtual receptionist will contact you via email and outline what happened during the call.
Until recently, Ruby charged a separate fee for its receptionists to make outbound calls, but now, outbound calls will no longer be billed at a separate rate. This means you can use your regular Ruby Receptionist minutes towards those calls.
How to Get It
Ruby has subscription plans ranging from $259/month for 100 receptionist minutes and one Ruby voicemail box to $899/month for 500 receptionist minutes and three Ruby voicemail boxes. With a Ruby voicemail box, Ruby will email you your voicemail messages in a .wav file.All plans allow you to integrate with Lexicata and Clio. All plans also include 16 hours of daily receptionist coverage five days a week (with optional weekend service) and bilingual services for Spanish-speaking callers. Ruby has a 21-day money back guarantee. There are no long-term contracts, and you can cancel with 30 days notice.