Ruby Receptionists is a virtual receptionist service for the 21st century that does so much more than just answer your phone. Using Ruby also helps you make the most of your inbound calls.
It is, of course, a great benefit to have someone else field your calls in a personable and professional manner, as Ruby does. However, Ruby’s assistance also means that you can turn your phone into a productive marketing channel.
With so many people using a smartphone to both search for and call an attorney, it is critical that you have optimized your Google business information to make sure that potential clients can contact you with one click. Ruby can show you how.
Once someone calls your business, three things should happen, and Ruby provides all three. First, their call should be answered with an inviting introduction that is responsive and friendly. Next, your caller expects to get answers to basic questions, and Ruby is knowledgeable enough to answer essential inquiries about where your firm is located and your hours. Finally, your caller should always receive a consistently great experience every time they call.
Ruby is also able to intelligently route your calls to a particular department or directly to your cell phone, ensuring that a caller always gets to the right place. When a caller receives a warm, thorough, and knowledgeable response that gets them to the right resources quickly, they are far more likely to become clients.
How to Get It
Ruby has subscription plans ranging from $259/month for 100 receptionist minutes and one Ruby voicemail box to $899/month for 500 receptionist minutes and three Ruby voicemail boxes. With a Ruby voicemail box, Ruby will email you your voicemail messages in a .wav file. All plans include access to the smartphone apps for free. All plans also include 13 hours of daily receptionist coverage five days a week and bilingual services for Spanish-speaking callers. Ruby has a 21-day money back guarantee. There are no long-term contracts, and you can cancel with 30 days notice.