Who Smith.ai is For
Smith.ai is best suited to solo, boutique, and small firms trying to scale and actively bring in new clients, while still providing excellent service to current and past clients. Smith.ai is also a great option for firms looking to reduce costs and increase efficiency by outsourcing receptionist services.
|$70/month for 10 calls|
|5am–9pm PT/8am–12am ET Mon–Fri|
Free Local or Toll-Free Phone Number
Live Chat Hours
|5am–9pm PT/8am–12am ET|
Things You Might Want to Know
Qualified new leads. Smith.ai is capable of handling your entire potential client qualification and intake process. Their receptionists will talk with potential clients who call your office or contact potential clients who have completed your contact forms and, based on your criteria, ensure that those folks will be a good match for your practice. From there, they can transfer the call immediately, schedule a call-back, or book a consultation on your calendar. They’ll even take payment if you charge for new client consults.
Make referrals. When one of your potential new clients asks for help outside your practice area or your geographical area, sometimes you aren’t able to help. And sometimes you know just the person to get the job done. With Smith.ai, you can provide your referral lists and specific instructions on when to send potential clients to your recommended attorneys.
Free spam blocking. Smith.ai blocks spam, sales, and wrong-number calls for free so you won’t be charged for calls that don’t do your practice any good. They’ve identified over 20 million known spammers and can block certain numbers based on your preferences.
Rotating receptionists. There are no set receptionists for your practice. Instead, a rotating group of receptionists will handle your calls according to the criteria and preferences you will have sent to Smith.ai before enrolling in their service. Having no set receptionists means that if you happen to receive many calls at once, either through a new marketing campaign or by just being busy there will be plenty of capacity to handle your higher call volume. And don’t worry about training new receptionists to your practice, they’ll be using proprietary AI software to handle calls naturally, following the prompts and interface (not scripts) on their computer screens.