PATLive is an experienced call center with 30 years of experience and a proprietary scripting software for customized call handling. It’s one choice for a virtual receptionist for your law firm.
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Who PATLive is For
PATLive is likely a good fit for attorneys that have varying levels of receptionist service needs from month to month, as it offers a more flexible pricing scheme than some competitors. It may not a good fit for attorneys that want a dedicated iOS or Android app to track messages and make changes to the service. PATLive works with all types of businesses, so for those seeking a company that only works with attorneys and law firms, PATLive may not be a good fit for you.
PATLive Features
Website
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www.patlive.com |
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Services Offered
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Starting Price
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$39/month plus $1.95/minute |
Free Trial
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✓ |
Software Integrations
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— |
Live Receptionist
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✓ |
Receptionist Hours
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24/7/365 |
Appointment Scheduling
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✓ |
Client Intake
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✓ |
Outbound Calls
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✗ |
Free Local or Toll-Free Phone Number
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✓ |
Additional Languages
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Live Chat
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✗ |
Live Chat Hours
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— |
Chat Tool
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✗ |
Chatbot
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✗ |
Call Routing
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✗ |
Voicemail Transcription
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✗ |
Call Recording
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✗ |
Call Analytics
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✗ |
Text Messaging
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✗ |
Additional Details about PATLive
Extra for Spanish. If you’d like to include Spanish-speaking receptionists to your plan, it will cost an additional $20/month.
Other services. PATLive is also able to handle lead collection, schedule appointments, and explain routine things to callers such as what your practice areas are. If the need arises, PATLive can also handle event registrations and order processing.
United States-based virtual receptionists. PATLive’s US-based call center is staffed 24/7/365 (Spanish-speaking receptionists are available from 7 am to midnight.)