About Ooma Office
Ooma Office is a cloud-based VOIP phone system that enables businesses to replace their traditional land lines with a reliable, easy-to-manage phone system in the cloud, and familiar physical phones. It gives firms the reliability of a full traditional phone system plus the flexibility of VOIP technology with advanced features like automated call routing, SMS text messaging, call recording, spam blocking, and more.
Who Ooma Office is For
Ooma is a good fit for small law firms looking for a more sophisticated, cloud-based phone system they can set up and configure themselves, but it can also scale with your firm as it grows. It’s probably not a great fit if you don’t want to be involved in managing your own phone system.
Ooma Office Features
Free Local or Toll-Free Phone Number
Live Chat Hours
Things You Might Want to Know about Ooma Office
30 days risk free, and no contracts. While Ooma Office does not offer a free trial, if you decide it’s not for you in the first 30 days, you can get a refund, no questions asked. And Ooma does not require a long-term contract, so you aren’t locked in.
Mobile calling. In order to make phone calls with Ooma from your mobile phone (so that your business phone number shows up in caller ID), you will need to use the Ooma app.
Not exactly a virtual receptionist. Ooma calls one of its features Virtual Receptionist, but it’s not the same as the other virtual receptionists we’ve reviewed. There is no person who picks up the phone for incoming calls. Instead, Ooma’s Virtual Receptionist feature allows you to “automate how you manage incoming calls” by creating phone trees and routing calls. Which might be something you want even though we usually use virtual receptionist to mean something else.