LexReception offers virtual receptionists, live chat, and basic phone services for law firms of all sizes, all with 24/7/365 availability.
Who LexReception is for
With its 24/7/365 availability, LexReception is a great fit for attorneys who want to make sure their clients are never sent to voicemail. With the scalability of LexReception and its option to customize packages, it’s well suited for law firms of all sizes.
|$199 per month for 175 minutes|
Free Local or Toll-Free Phone Number
Live Chat Hours
Things You Might Want to Know
Free training. As part of your onboarding process, you will receive two trainings on how to get the most out of your virtual receptionist service. You will receive an automatic tutorial when you first log into your LexReception dashboard, and a one-on-one tutorial with your dedicated client account manager, going through its Dashboard features in-depth.
Web chat tool. Although it’s not mentioned on the LexReception website, web chat is a free add-on.
Overage charges. You will receive a notification when you have used 80% of your minutes, and another notification when you have used 100% of your minutes. Once you go over your minute limit, overage charges are an addition $0.15 higher than your selected plan. Otherwise, you have the option to upgrade your plan for that month only instead. Also, you won’t be charged for calls 30-seconds or less.
Month-to-month. Contracts with LexReception are month-to-month. This means if you do need to upgrade or downgrade or pause your package for a period of time, you can do that hassle free.
Trained receptionists. Before taking their first call, receptionists are required to go through two weeks of training. The first week is a group training to go over procedures, the second week is a one-on-one mentoring session. After that, receptionists are mentored and coached regularly to ensure that the service they provide is of the highest caliber.