Albatross Cloud Legal Workspaces is a cloud-based, remote, Managed IT program for lawyers. They build, host, and manage law office networks on their own remote servers. With this, law office workers can use a laptop, desktop, tablet, mobile device, zero client, or thin client to securely connect to the office network from anywhere with an internet connection.
Since the network that they hosts is a remote one, they can also provide standard IT services such as printer and peripheral set up, help desk solutions and vendor support, and network security services.
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Who Albatross Cloud is For
Albatross Cloud would be good for any office that is planning on existing in a completely remote environment. However, a virtual office setup is not required. Because of the added security of the remote desktops, and the general IT management ALW does, it would still be a good solution for firms who have no intention of abandoning their office spaces.
Most solo practitioners and very small offices will find that the virtual network is not necessary for them. Therefore, this may be more services than they need.
Albatross Cloud Features
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Website
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offers.albatross.cloud |
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Starting Price
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$250/month (2 user base) |
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Data Location
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Data Storage
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Data Backups
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✓ |
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Data Security
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✓ |
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Ease of Setup [1 (lowest) to 5 (excellent)]
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Help Desk
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✓ |
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Vendor Support
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✓ |
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Email Provider
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Information Management
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Albatross Cloud FAQs
Although many workspaces, like AWS, charge by the amount of time you use the machines, Albatross simply charges a monthly fee. The initial price of $250/month is for a base usage of two users. They then charge for each additional user, and for help desk services.
Albatross Cloud Suites can include hardware, infrastructure (i.e. network equipment), platforms, applications (like Adobe, Microsoft 365 and Quickbooks), Security, Monitoring, Help Desk, Training, and even Development services.
Yes, Albatross is very familiar with Microsoft 365, including their Azure (directory) services, SharePoint set-up and maintenance, and a whole host of other Microsoft services.
Although Albatross Cloud does not limit itself to the legal industry, it does focus on it with its Legal Workspaces suite product.
Each network is different and has different needs. So, it is impossible to standardize a time period for network set-up. Albatross Cloud, however, should be able to provide you with an estimate when you request a quote.
Although no platform or service is one-hundred percent secure, Albatross provides industry standard, or above, security that is monitored and regularly maintained. All information is encrypted while in-transit and at-rest, and regular back-ups are maintained in secure locations on well hardened servers. Specific information can be found on Albatross’ website.
Yes, they offer various tiers of technical support as an add-in to their cloud suite services.
Yes. As should be done by all Managed IT providers, Albatross will assist your law firm in dealing with other vendors that they or their products interact with.
Although they can likely handle Apple products, Albatross Cloud Suites are built on Microsoft and Linux systems.
No. Although your office’s managed network will exist in the cloud, your team does not need to be remote. Computers, printers, servers, and fax machines can all still exist in the office, or multiple offices. Or, as you can imagine, distributed throughout as many locations as your firm requires.
Additional Details About Albatross Cloud Legal Workspaces
Remote Desktop Protocol
Albatross Legal Workspaces is built to use Microsoft’s Remote Desktop Protocol. This means that the connection is snappier and more comprehensive than browser-based remote desktop services like LogMeIn, Splashtop, or RemotePC. Additionally, loading a RDP connection on an existing Windows based computer is just a matter of downloading the RDP file, running it, and then logging in. After this, you’ll feel like you’re sitting in front of the remote computer—no bezel, no browser frame, just the remote computer’s desktop.
TekReach Help Desk
A good IT partner will have an ongoing relationship with your firm. You shouldn’t expect to build your infrastructure, and then never see your provider again. To that end, TekReach Solutions offers Help Desk services for their Albatross Legal Workspaces users for an additional monthly fee.
Vendor Support
Beyond simple Help Desk services, TekReach Solutions can also help their clients with their other 3rd party vendors. They can help you with your Internet Provider, your VoIP software, and even Microsoft.