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ClientPay Rating:


  • Customer Experience & Support - 8/10
  • Pricing & Value - 8.5/10
  • Security - 10/10
  • Innovation & Future-Proofing - 9/10
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Rating Breakdown

Our Rating: 4.4/5

Our rating is based on our subjective judgment. Use our resources—including our rating and community ratings and reviews—to find the best fit for your firm.

ClientPay is a payment processor that promises to help law firms save money over the competition.

Who ClientPay is For

ClientPay is an attractive option for lawyers who are new to payment processing tools. The lack of monthly fees and ease of use, for lawyers and their clients, make ClientPay an easy choice to put on your short list of potential credit card processing options. However, the short list of (mostly Thomson) integration partners means most lawyers won’t be able to integrate ClientPay into their billing software.

ClientPay Features

ClientPay Screenshot iPad
Starting Monthly Fee
Starting Processing Fee
About Credit Card Processing Fees
Comparing credit card processors on price is difficult because there are so many fees involved, from monthly fees to per-transaction fees, with variations for eCheck/ACH versus swiped cards versus keyed-in transactions and extra fees for "signature cards" like American Express. As a rule of thumb, credit card processing fees are 2–3.5% of the transaction. eCheck/ACH fees are usually lower.
Free Trial
  • Web
  • Email
  • Phone
Accept Payments
Accepting payments is the defining feature of credit card processing tools, of course. However, not all processors accept all payment types. See below for a more detailed breakdown.
Recurring Payments
You can use recurring payments for subscriptions and other pay-over-time fee arrangements.
Send Invoices
Some credit card payment processing tools include a basic invoicing feature in case you don't have separate accounting or billing software.
Payment Reminders
With payment reminders you can automate email notifications to your clients to remind them about upcoming or past-due payment dates.
Payment Types Accepted
Major Credit Cards
Issue Refunds
When you have to give the money back.
Generate report like payments received or upcoming payments.
Fraud Protection
Payment processors should monitor transactions for suspicious activity to help avoid fraudulent charges.
Trust Account Compliance
Some jurisdictions may require law firms that accept credit cards to comply with specific procedures. For example, pulling the transaction fee from your operating account or having your client pay it instead of subtracting it from the payment amount.
Software Integrations
  • Aderant Expert
  • Elite
  • FindLaw
  • Firm Central
  • ProLaw
  • Select* Associates
  • Soluno
  • SurePoint
Software Compatibility

Things You Might Want to Know about ClientPay

Bill Now. ClientPay’s Bill Now feature lets lawyers assemble thousands of outstanding invoices at once for easy distribution in minutes, which is great for your backlog of old, outstanding balances. The software generates and sends one-time payment links that let your clients pay without creating an online account.

PCI compliant. All ClientPay features meet PCI level 1 standards, the most rigorous security level available. Your clients’ payment data is encrypted and stored in a PCI-compliant facility to minimize data security issues.

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