In this episode, we talk with John Strohmeyer about his time working at The Four Seasons Hotel, and how he is using his experience working there to shape the culture and model of his law firm.
John Strohmeyer is the proprietor of Strohmeyer Law PLLC in Houston, Texas, where he assists individuals and their businesses with cross-border tax planning, estate planning, and estate administrations. His goal is to build the law firm that Isadore Sharp, the founder of Four Seasons, would have built if he’d been a lawyer instead of a hotelier. John’s first career was spent working for the Four Seasons Hotel in Austin, primarily as the Night Manager. While there, he learned a lot about customer service that lawyers are never taught. And though he has left the hotel world behind, he is building a firm that reflects his time with the Four Seasons.
One of his favorite quotations is: “Smooth seas do not make strong sailors.”
Download John’s “Improving Lawyers’ Client Service” worksheet here.
A project John is currently working on that is still in development is his own blog, soon to be FiveStarCounsel.com.
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