You work hard and do good work for your clients. You present a professional front and provide a great client experience from start to finish. Likely, this includes customizing your intake to ensure clients feel confident in choosing you as their attorney. So, if you have a custom intake form specific for your practice, do you also have one for your payments page? This is where LawPay’s custom payment page and links can help.
A payments page is an often overlooked part of the client experience. An online payments page gives clients convenience, security, and flexibility when paying you. Most attorneys just take payments over the phone or in person. And, if attorneys do offer online payments, it’s usually through a generic online form with no clear ties to your practice. This is fine if you just want to get paid. But, if you want to keep wow-ing your clients and further your firm’s brand, a custom payment page will help.
What Can a Custom Payment Page Do For You?
Custom payment pages provide your clients an on-brand, seamless, and tailored experience. They let clients pay directly into their trust account, set up recurring payments, or pay their invoices—all via a LawPay payment link or QR code. Payment pages will have fields for your clients to enter details related to the transaction or even an invoice or matter number. On the backend, a custom payment page allows you to link payments to matters or clients, securely receive payments, and streamline your workflow. It can also give your services extra polish in providing clients a convenient and modern way to pay.
You can hire someone to help you build a custom payment page for your firm’s website. But if you have LawPay, you can create custom payment pages showcasing your firm’s brand that allow you to accept online payments in the office, over email, through your website, or on any mobile device.
Build Your Firm’s Custom Payment Page With LawPay
LawPay is an online payment solution specifically designed to help lawyers get paid without sacrificing time. When payments are processed through LawPay, all earned and unearned fees are properly sorted into your trust and operating accounts. And, this covers IOLTA protection from third-party debiting.
Creating Your LawPay Payment Page and Link
As a LawPay user, you can have them build out custom payment pages, and their corresponding links, depending on your firm’s needs. Just let them know how your perfect page will look, and they’ll create it. Custom payment pages can be built for trust payments, retainers, or even consulting fees. Instead of a generic page for all payments, your payment pages can be specific to your needs and brand.
In addition to billing information, you can add fields to request a matter number, invoice number, or any other useful detail. These fields can be in the form of text boxes, checkboxes, or even drop-down menus. Further, you can customize payments to collect flat fees and let clients arrange payment plans or recurring payments. You can even set up payment pages to pass credit card surcharge fees to the client—obviously, check your rules to make sure that is proper.
As with all LawPay features, your payment pages are 100% PCI compliant, which means it follows all industry and jurisdictional regulations, standards, and best practices.
Make The Redirect Work for You
Another unique feature of LawPay’s custom payment pages is the redirect. Typically, when a client finishes paying, they’re redirected to a “Thank You” page. LawPay custom payment pages allow you to redirect to any page you want, including your calendar booking system to schedule a meeting. This means you can easily set-up a workflow to get paid prior to allowing your potential new client to schedule a consultation.
Share Your Payment Page via Links or QR Codes
With LawPay, you can create as many custom payment pages as you want, and each payment page will have a unique URL and QR code. This means you can easily share a LawPay payment link via email, your website, or an online invoice. You can also print a QR code on mailed invoices or your reception desk so clients can scan and pay through their mobile devices.
LawPay’s Chrome extension could make things even more convenient for you. This extension installs a button in your Chrome browser that gives you quick and easy access to your secure LawPay payment page(s). Open your payment page instantly in a separate tab, or copy the link to your clipboard with a click of your mouse. The browser extension allows you to accept payments and send LawPay payment links to your clients in seconds without leaving your browser or log in to your LawPay account.
Stellar Customer Support
LawPay offers a powerful and convenient way for lawyers to get paid. But, what really makes them stand out is their dedicated customer support. As a LawPay client, you’ll have a dedicated risk management team to answer questions and resolve issues you may encounter. This really comes in handy if you’ve ever dealt with a chargeback claim.
If you prefer troubleshooting issues yourself, you can access LawPay’s comprehensive support library. Their support library is available even without logging into your LawPay account. It boasts hundreds of useful articles, templates, and even CLE courses to improve how you run your firm.
Rachel from LawPay recently gave us a demo of the payment page feature, a few use cases, and how it can help your firm. Take a look at the video below for a walkthrough she provided our Legal Tech Advisor, Zack Glaser.
How to Get It
LawPay has been powering payments for the legal industry for over a decade. It brings full trust-account compliance to a huge list of more than thirty integration partners. If you’d like to learn more about LawPay and how it can help you get paid securely and with flair, contact them at lawpay.com to learn more or schedule a demo.
Want to learn more about LawPay? Check out our other product spotlight on LawPay’s Card Vault feature, or our full review, where you can see a full features list, other demo videos, and community comments. Remember that Lawyerist readers get an affinity benefit through the review page.