Online reviews are important for all businesses these days, including law firms. Having bad law firm reviews could be the difference between a potential client hiring you or going with another attorney, costing you business. Learning how to manage bad reviews, how to get reviews, who you should ask for reviews (hint: always clients, never employees) and figuring out where those reviews should be written (Yelp? Facebook? Google? Avvo?) is now more than ever a key part of attracting new clients to your practice.