Using Ruby Receptionists to handle your calls means that you can leave your office and your desk behind and still be sure that your calls will be handled in a professional and thorough manner.
While the core of Ruby’s service is offering a real, caring human on the other end of the line, they also understand the value technology brings in terms of efficiency and mobility. For example, what if you are out to a meeting with clients or heading to court and realize you need to alter your instructions so Ruby has the most up-to-date information?
Ruby solves this problem by providing smartphone apps for iOS and Android. When you are on the go, you can use the smartphone app to easily manage your services with Ruby. You can look at your account information and access your forwarded numbers. You can change your status to reflect changes in your availability. You can view your messages and call activity and save contact information directly from the Ruby app to your smartphone’s phonebook. Need to access your invoice or billing information? You can do that with one touch via the app. Need to get in touch with Ruby directly? The app has one-touch email and phone access built in.
Ruby’s smartphone apps give you the ability to manage your calls like you would your email inbox. You can star important calls, mark calls as read, archive call records you no longer need, and filter calls to locate records. It also makes it very easy to track client communication for billing purposes.
How to Get It
Ruby has subscription plans ranging from $259/month for 100 receptionist minutes and one Ruby voicemail box to $899/month for 500 receptionist minutes and three Ruby voicemail boxes. With a Ruby voicemail box, Ruby will email you your voicemail messages in a .wav file. All plans include access to the smartphone apps for free. All plans also include 13 hours of daily receptionist coverage five days a week and bilingual services for Spanish-speaking callers. Ruby has a 21-day money back guarantee. There are no long-term contracts, and you can cancel with 30 days notice.