Last year, we wrote about the Legal Tech Audit (LTA), a test designed to examine whether attorneys were competent in working with basic Windows-based technology tools like PDF, Word documents, and Excel spreadsheets. Spoiler alert: lawyers were utterly awful and failed the thing left and right. Full disclosure alert: I failed the thing left and right as well.
At the time, we noted that it was not for everyone, as its high-ish price and Windows-centric focus likely made it best for large firms looking to backstop in-house counsel at large corporations. Those firms are exactly the sort of firms that are going to need to prove to the people hiring them that they can keep costs down by being relatively speedy and fluid with basic tech.
In the past 14 months, a number of firms have taken the test but no one could claim that everyone in the firm had passed. (One lone person was the first to pass late last year.) Last week, however, D. Casey Flaherty, the developer of the test, reported that one firm — Keesal, Young, and Logan, a mid-sized boutique business law firm — had become the first to have all personnel pass the test. How? Lots of training.
From diagnostic assessment to certification testing, KYL’s tailored training program implemented by trainer Mike Carillo improved the average LTA score more than 40 percent with substantial gains in both time and accuracy. Each participant met KYL’s competence threshold with firm personnel earning 47 portable COBOT badges (Certified Operator of Basic Office Technology) for exceptional acumen on Word, Excel, or PDF.
Associates that took the LTA and became proficient said that they were able to automate some of the processes they used to need to delegate and they were able to keep billing costs down, which is the real (and laudable) goal of the LTA. Expect to see more firms striving to pass the audit to prove they can keep costs low for big clients.
For our part, we still just wish the thing worked on Macs, because some of us solosmall types abandoned Windows long ago.
Featured image: “Businesswoman celebrating success” from Shutterstock.