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Firm Central

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Lawyerist Rating for FirmCentral


Rating Breakdown

Our Rating: 3.3/5

Our rating is based on our subjective judgment. Use our resources—including our rating and community ratings and reviews—to find the best fit for your firm.


Product Details

Core Features

For , the following are essential features, and you should therefore expect to see a check in every box in this section.


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Frequently Asked Questions

Where can I use Firm Central?

Since Firm Central is a web-based application, it can be used on any device running a modern browser. The site is mobile friendly, however, there is no mobile app.

What is the price of Firm Central?

Firm Central has five pricing tiers that start at $40/user/month and go up to $142/user/month with the Accounting add-on. Most lawyers will likely need the time and trust accounting features of at least the second tier at $65/user/month.

Is Firm Central secure?

Yes. Firm Central is reasonably secure. They use bank-grade encryption in transit and at rest, and store client information on Thompson’s US-based servers.

Does Firm Central integrate with Microsoft 365?

As of this review, Firm Central has a two-way sync with Microsoft Outlook. Lawyers can also link with other Microsoft products through Thompson’s web of integrated products like Practical Law, Westlaw, and others.

Does Firm Central integrate with Google Workspace?

No, at the time of this review, Firm Central does not offer any integrations with the Google Workspaces family of products.

Can Firm Central handle my Trust Accounting?

The platform has the capability to handle most law firm trust accounting. However, this feature does not come with the entry level tier “Core.”

Can I accept online payments with Firm Central?

Yes, they have a built-in online payment solution, ClientPay that allows users to accept and manage ePayments through the software.

Does Firm Central integrate with Zapier?

No, as of this review, Firm Central does not directly integrate with Zapier.

Can I automate documents with Firm Central?

Yes. Users can automate documents through the platform using mail-merge style document creation.

Is Firm Central compatible with both PC and Mac?

Yes. As a web-based product, firms can access the platform through any modern browser.

Additional Details about Firm Central

Tight integration with Thomson Reuters products. This includes Westlaw, Westlaw Form Builder, Practical Law, and Drafting Assistant, although each is sold separately.

Searchability. All documents and other information a firm uploads into the platform are indexed to make search quick, easy, and pretty comprehensive.

QuickBooks integration. This software can handle timekeeping, expense tracking, billing, and trust accounting. Users who add an Accounting module get access to Accounts Receivable, Check Writing, Reporting, and other features they would expect from basic accounting software. Additionally, it integrates with QuickBooks, which is likely where most users will get their business accounting functionality.

Tiered pricing. The Core plan is $40/user/month, but most lawyers will want the Essential plan, which is $65/user/month and adds timekeeping and billing and trust accounting. The Premier plan jumps to $105/user/month and includes more powerful features like rules-based calendaring, docket notifications, and more.

Deadline Assistant. Firm Central’s Deadline Assistant tool helps law offices manage court deadlines and syncs them with their Outlook calendar. Firms willl even receive email alerts when important court dates have been changed. However, this is only available to Premier plan subscribers.

Security. This company provides plenty of information about security on its website, but the important parts are these: Firm Central encrypts data in transit and at rest using “bank-grade” encryption. All data is stored on Thomson’s US-based data centers. (Many other law practice management software providers use Amazon Web Services servers.)

Secure client portal. Firms and their clients can send and receive messages, files, and tasks securely.

Who Firm Central is For

Firm Central is really just meant for existing Westlaw customers. If an office doesn’t  use Westlaw or other Thomson Reuters products, it’s hard to recommend Firm Central.

Not sure where to begin? Download our Field Guide

Take the guesswork out of researching, purchasing, and implementing the right legal tech products and services for your law firm. Our Field Guide answers your essential questions and breaks down the features most important to your business, so you can buy with confidence.

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