Headnote is an easy-to-use, trust-compliant payment tool for lawyers that allows attorneys to request online payment from clients by either eCheck or credit card and offers attentive customer service.
Easy setup. Creating an account and setting up payment information is simple and straightforward. During setup, the software prompts you for all information required to send and receive payments, including uploading an invoice. The endgame is a simple, unique link that can then be sent to the client to request payment.
Trust account compliant. Headnote allows you to accept trust account payments and stay compliant with IOLTA guidelines and the ABA’s Rules of Professional Conduct. It does not accept credit card payments into trust accounts.
Easy payment for clients. Once clients click their unique link, they are prompted to pay by eCheck or Credit Card. You can also give clients the option to pay in installments.
There are no up-front costs or hidden fees for Headnote. You sign up for free, and the only fees you pay are transaction fees when you receive payment, 1.9% for eChecks and 2.9% for Credit Card payments. For payments into trust accounts, fees are deducted from your operating account, not your trust account.
If you want to give Headnote a try, they offer a free trial in the form of a $50 transaction fee credit. You won’t pay anything until your transaction fees exceed $50.
|Starting Monthly Fee||$0|
|Starting Processing Fee||1.9% for eChecks, 2.9% for Credit Card|
|Support||24 hours via ticket, 7am-7pm 7 days a week via phone, email, and chat|
|Accept Payments via Website||✓|
|Accepts Major Credit Cards||✓|
|Trust Account Compliance||✓|
Things You Might Want to Know
Security. Headnote is Payment Card Industry (“PCI”) compliant and uses a SHA-256 SSL certificate to protect its users’ data. Headnote tokenizes (which is different from encryption) all payment details, including credit card numbers and bank account information.
Integrations. Currently, Headnote is a standalone service. But it is compatible with all law practice management software with its unique payment link you can include into your emails to clients. Of course, most law practice management software now has online payments built in, so you’d probably just use that.
Who Headnote is For
Honestly, Headnote is a no-brainer if you want to accept online payments from clients but aren’t sure how. All you have to do is sign up, generate a link, and email it or attach it to an invoice. It is not as compelling if you already use law practice management software with a built-in online payments function.