Mary Juetten

Mary Juetten

Mary Juetten is the CEO of Traklight, Managing Director of Evolve Law, and author of Small Law Firms KPIs: How to Measure your Way to Greater Profits.

How to Calculate Your Firm’s Net Promoter Score (NPS)

How to Track Collections Versus Utilization Rates

How to Use Aged A/R Reports

How to Calculate Client Acquisition Cost

How to Calculate Your New Business Pipeline