One phone call is often the difference between landing or losing a client. That’s why your law firm needs a virtual receptionist who is friendly, engaged, and trained to speak your firm’s language to clients. With Answer 1, a virtual receptionist who meets these qualifications is ready to take your next client’s call.
How It Works
Unlike other virtual receptionist services, Answer 1 specifically trains its receptionists to handle legal calls. Each virtual receptionist is also trained in how to handle calls that are stressful in nature, while ensuring that client-attorney privilege is not broken and legal advice is not given.
Answer 1 also does more than just take a call and leave a message. Their virtual receptionists can also qualify leads and schedule them to your preferred calendar application. And don’t worry about your firm missing a follow-up call or sending an appointment reminder; Answer 1 will make those outbound calls automatically at no extra charge to you.
And for those who need it, Answer 1 also integrates with Clio and provides 24/7 coverage by phone, email, SMS, live chat, and fax.
How to Get It
Answer 1 offers plans for law firms ranging from $239/month for 100 receptionist minutes to $799/month for 500 receptionist minutes. Each plan includes custom call scripts and workflow, follow up calls, calendar and CRM integration, and many other features, including Clio and Lexicata integration. All plans include 24 hours of coverage 7 days a week and bi-lingual receptionist services for Spanish-speaking callers.
Answer 1 offers a 21-day money back guarantee with no long-term commitments. They are currently offering a New Year’s special of 10% off your monthly subscription plus free setup ($90 value).