Answer1 is a virtual receptionist company that provides 24/7 phone service with live receptionists that answer your calls exactly how you want. They also offer lead qualification and appointment scheduling services to help you convert leads into clients.
It’s great when you have a marketing initiative that nets you a lot of leads. However, sometimes it is tough to find time to turn those potential clients into clients. That’s where Answer1 can help. Its U.S.-based and highly-trained receptionists are able to provide lead qualification customized for your firm. Answer1 works with you to develop a custom script to gather basic contact information and much more. If you run a personal injury firm, for example, your virtual receptionist can ask a caller about the nature of their injury and even ask follow-up questions based on the type of case.
After Answer1 obtains all the information you need, you can specify what you’d like them to do next. Based on your preferences, a virtual receptionist can schedule an in-person consultation, schedule a call back from an attorney, or connect the caller directly with you. Lead qualification doesn’t just save you time—it can also help you get better quality consultations.
Answer1 will also take care of getting your appointments on your calendar. They also save all call notes to your CRM platform or practice management program, which frees you up to spend more time with clients and more time making money.
How to Get It
Answer 1 offers plans for law firms ranging from $239/month for 100 receptionist minutes to $749/month for 500 receptionist minutes. Each plan includes lead qualification and appointment scheduling. You also get custom call scripts and workflow, follow-up calls, calendar and CRM integration, and many other features, including Clio and Lexicata integration. All plans include 24 hours of coverage 7 days a week and bi-lingual receptionist services for Spanish-speaking callers.
Answer 1 offers a 21-day money back guarantee with no long-term commitments.