If you have enjoyed my posts on client service, tune in next Tuesday (the 19th) for a live, one-hour audio webcast/telephone seminar at noon EDT. If you think those posts weren’t so great, you can still earn one ethics credit.
The program is Client Service: Effective and Ethical, sponsored by ALI-CLE (previously known as ALI-ABA), and it is $149. I will be reminding you of client service practices you should already be doing, and I will also be giving you a few tips I hope will be new. (I bet you didn’t know that the vast majority of ethics complaints are service-related and have nothing to do with a lawyer’s competence.)
My talk will be geared towards law practices of all shapes and sizes. You won’t be able to see me, but you’ll be able to hear me and ask questions. Sign up here.