Personal Productivity for Lawyers
This quick-start guide to Getting Things Done and Inbox Zero also includes two shortcuts for those who want the benefits of GTD without having to learn the system.
In the day and age of emails and texts, talking on the phone has become a lost art—and especially leaving voicemails. Take the time to think about what you want to say and how to convey it and your messages will get returned.
First and foremost, listen to the recording. Do they want you to leave your email? Do they just want your name and number? It sounds so simple, but I have listened to countless messages from clients where they do not leave their name or a number for callback purposes.
Second, if you are going to venture into describing why you are calling, sum it up in one or two sentences. Not enough information is frustrating for the person on the other hand, but too much information is obnoxious and overwhelming.
Three, make yourself credible by mentioning something connecting you—a friend in common, whoever referred you, etc. Dropping that name really is important and will connect you with whoever is on the other end.
In the event you do not follow these tips, and manage to leave a long winded message that cuts off before you leave your name and/or number, call back. There is nothing worse then listening to a long message and not being able to call the person back.
How to Leave a 15 Second Voicemail that Gets You the Meeting | The Blog of Keith Ferrazzi