How do you open your letters and emails? “Dear” feels too formal for email, to me, so I usually open with “Hi Joan:” or just dive into the communication. I keep the “dear” in my letters. though.

But step back for a second and think about it — about addressing business associates, or people you’ve never met, as “Dear.” It has worked commendably in letters, but imagine using it with those same people in face-to-face situations.

Read Is ‘Dear’ dead? on CNN.