Did Apple Tech Support Let a Hacker Get Past its Security Controls?

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That’s what it looks like. Matt Honan claims a hacker was able to get access to his iCloud account — and from there, Gmail, Twitter, and potentially much more — by using some social engineering tricks on Apple Tech support. There are still a lot of details missing from this story, but it’s starting to sound like Apple bears the (mountain) lion’s share of the blame.

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