The NeatDesk document scanner is an attractive, consumer-grade document scanner that is up against stiff competition, including the Fujitsu ScanSnap iX500, which has become incredibly popular with lawyers and includes a copy of Acrobat for a tough-to-beat value proposition. But the NeatDesk has its own software package and at least one feature the ScanSnap lacks: TWAIN.

Update: Neat now offers a much more compelling NeatConnect cloud-based scanner which is one of our favorite scanners for lawyers.

So can the NeatDesk measure up to the ScanSnap? Read on to find out!

I can’t help comparing the NeatDesk to the ScanSnap, mainly because a ScanSnap has been sitting on my desk for many years. ScanSnaps are easy to set up, easy to use, come with simple scanning software, and include Adobe Acrobat, a ~$250 value.

But I have always wanted to try the NeatDesk, so I was thrilled when Neat gave me a test unit to try out. It feels like the NeatDesk has been around forever, in part because I see it in the SkyMall catalog whenever I travel. The hardware is attractive, and the NeatDesk promises to help users get organized, not just convert paper to bits.

That turns out to be more or less true—if you have a fair amount of patience. It’s a very good scanner for the typical consumer, but a poor choice for a law office.

NeatDesk form factor

Closed up, the NeatDesk is pretty. With all the paper supports extended, however, it strikes a pretty awkward pose. Still, it looks better sitting on my desk than the ScanSnap. The ScanSnap is more compact when closed up (which means you could toss it in a duffel bag if you don’t have a S1100), but that’s not really important, since both scanners will sit on your desk 99% of the time.

One of the NeatDesk’s distinguishing features is its document feeder, which has specially-sized slots for business cards, receipts, and regular-width paper. The idea is that it helps prevent paper from moving around. In practice, it means you can’t fit very much paper into the automatic document feeder without removing the guide. If you do try removing the feeder insert, though, you can fit plenty of pages.

The NeatDesk document scanner has just two buttons on its face: Scan and PDF. The Scan button is for scanning into the NeatWorks software, while the PDF button, more intuitively, is for scanning directly to a PDF. Since I don’t particularly like NeatWorks (more on why below), I found that button useless, and would have preferred one configurable button, like the ScanSnap uses, instead of two that I cannot customize.

Since you can generally use the NeatDesk without pulling out the extensions, I’m giving it the edge over the ScanSnap in the looks department. Of course, if you are buying on looks alone, you don’t need this review.

Scanning with the NeatDesk

The NeatDesk is both fast and slow. It pulls documents through the ADF really quickly. I’m not sure what the default resolution is, but if it’s scanning documents at the same resolution as my ScanSnap, it’s way faster at running through a stack of paper.

Once the the ADF is empty, however, you can take a nap while the NeatDesk Quick Scan utility processes the data. Need to make a quick copy for a client? Not happening, because you cannot change this process; there is no option to turn off OCR. In fact, there are few options at all. Basically, you can decide whether to scan in black-and-white or color, single-sided or double-sided, and whether to scan each page as a separate file or many pages as a single file.

Contrast this with the ScanSnap, which has a highly-customizable scanning utility. Don’t want to use OCR every time? Easy. Want to ratchet up the quality for scanning photos? Easy. Want to scan each page as a separate file, automatically named, and automatically saved in a folder you choose? Easy. None of these are possible with the NeatDesk. Which is fine, I guess, if you love the default settings.

I don’t love the default settings. Let’s say, for example, you want to scan a thick pile of documents produced by opposing counsel. With the NeatDesk, the best you can do is create a separate file for each ADF load, then combine them using the NeatWorks software. It doesn’t have an option to just scan multiple sets of pages to a single file. With the ScanSnap, however, you can keep adding to the file easily, and create a single PDF out of many ADF loads.

You do have one option with the NeatDesk that you don’t have with the ScanSnap, though: TWAIN. TWAIN is a scanning protocol that lets other software talk to your scanner. For example, you can scan from Acrobat, Windows Live Photo Gallery, Photoshop, and pretty much anything else that has anything to do with images. Whether this matters to you depends on how you like to scan things. I don’t think it is very important, and if you don’t know whether you want TWAIN, you probably won’t miss it.

The scanning experience with the NeatDesk is decent, but the ScanSnap wins on scanning, in my book.

Bundled software: NeatWorks

The NeatDesk document scanner comes bundled with Neat’s NeatWorks document scanner software, which you have to install in order to use the scanner (along with 6 or 7 drivers, for some reason). This is annoying. Scanning companies have this idea that you will want to keep all your documents tied up in one piece of software, instead of organizing them into your client folders. For example, NeatWorks will help you scan business cards—which is nice—but who wants to try browsing contacts in their scanning software instead of say, Outlook or Google Contacts?

Or client files. Do you want them locked into NeatWorks’s proprietary database, or do you want to be able to easily navigate files on your computer, sync them across computers, access them on your phone, and so on? (I’ll take the latter.)

Further, NeatWorks is slooow. When you scan something like a business card or a receipt, it ends up in your inbox. You can categorize it and add other information, and then you are supposed to “file” it. Which means you watch a progress bar for a few seconds before you can move on to the next one. It’s easy enough if you only scan a few pages a day, but if you have a paperless office, it feels like walking in mud.

Neat may think NeatWorks is somehow worth $99.95, but I think that is just to make buyers feel like they are getting a great value with their scanners. I wouldn’t pay zero for it.

Once again, let’s try to compare with the ScanSnap. The ScanSnap Organizer is similarly useless bloatware, but at least you have the option not to install it. Plus, the ScanSnap comes bundled with the hugely useful and valuable Adobe Acrobat, which actually is worth a couple hundred dollars, and substantially increases the value of what’s in the box.

On software, then, the ScanSnap is the clear winner.

Conclusion: get the ScanSnap

I think the NeatDesk would be a nice document scanner for the family computer at home. It is simple, gets the job done, and has a fairly flat learning curve.

For business, however, the ScanSnap ix500 is the clear choice. It isn’t as pretty as the NeatDesk, but that hardly matters. Plus, you could tote it to a document review if you wanted to. Scanning with the ScanSnap is better in nearly every way, and I didn’t even get into all the integrations (Evernote, Google Docs, Word, PowerPoint, Excel, etc.) you get with the ScanSnap. On software, the ScanSnap is also way ahead of the NeatDesk; a better value by far.

About the only advantage the NeatDesk has for business users is TWAIN support. Although if that is a requirement for you, get the Fujitsu fi-6110 Sheet-Fed Desktop Scanner (PA03607-B005)Fujitsu fi-6110, instead. It has TWAIN, is built for heavy-duty business use, and since it includes Adobe Acrobat, the fi-6110 makes more sense than getting the NeatDesk and spending another $250 on Acrobat.


NeatDesk Document Scanner
Reviewed by Sam Glover on .

Summary: The NeatDesk is a very good scanner for the typical consumer, but a poor choice for a law office.

The NeatDesk document scanner is an attractive, consumer-grade document scanner that is up against stiff competition, including the Fujitsu ScanSnap ix500, which has become incredibly popular with lawyers and includes a copy of Acrobat for a tough-to-beat value proposition. But the NeatDesk has its own software package and at least one feature the ScanSnap lacks: TWAIN.

Rating: 2 (out of 5)

  • Interesting review on the two scanners. I wish I would have seen this months ago when I was deciding between multiple scanners and document management software.

    I actually did end up seeing some stuff written by our mutual friend Brooks at, so I luckily ended up with the Scansnap and have been a happy camper.

    The only thing that I could see that I liked about neatworks was the ability to transfer receipt data to Quickbooks. Unfortunately, the software, even at $99, isn’t available by itself for the PC crowd.

    • Also, when I tried to export receipts to QuickBooks, NeatWorks broke it, and I had to uninstall and reinstall both NeatWorks and QuickBooks to get things working again. I’ll assume that’s not typical, but for me, it ruined the one feature of NeatWorks I thought I might actually like.

      • Haha! That’s too funny and too bad. I’ve still been considering buying the scanner only for the software as I do the books for a few different companies.

  • Bruce Kleinberg

    Question: I would like to purchase the SnapScan but I want to be able to create a mirror image of a paper file i.e. a tabbed pleadings file so I can just electronically “flip” without having to open and close each document. The same for correspondence. I want to be able to read as I would a paper file. I have seen a product called flip page and of course I know that Kindles apparantly let you read books this way. Can I do this with a Snap Scan?

    Thank you

    • Yes, you can do this, although Acrobat provides the functionality, not the ScanSnap.

  • I know this is an older post, but just came across it… I have had a ScanSnap for the past 18 months. I really like it, good speed and reliability, easy to use and scans almost any size.
    One problem I’ve had is that the feeder has a tendency to get jammed and you have to sometimes ‘finesse’ the pages in or start with a few to get it going. If it jams, it’s usually on the first page. Also, Fujitsu should think about making the sidewalls on the feeder a bit bigger- sometimes the pages waiting to be scanned get misaligned because the sidewalls don’t keep them in line and then the scanner jams.

    Overall, for the price and my needs, it’s a really good desk top scanner.


    Will one of you very knowledgable users of Scan Snap answer a few questions for me please;
    If I am buying a unit primarily for to scan receipts and save for tax purposes, will the Scan Snap 1500 do the job well? Does its software somehow have the capability to store and save them in different catagories or folders? (i.e entertainment, labor, office supplies etc). Also, is it possible to somehow transfer the receipt info to a program like quickbooks? Either within the Scan Snap software or by using some other external software I might possibly buy in addition to the Scan Snap unit/software. If possible via the latter, what software would you recommend?

    • The ScanSnap won’t do any of those things automatically, but scanning things and saving them where you want them is still very easy.

  • Becky

    I use the Scansnap S1500 at work and love it. Now I would like to buy a scanner for home use but don’t like the pricetag of the Fujitsu. Your review has saved me a headache and the cost of the Neat desk. I will fork out the extra money for the Fujitsu.
    Thank you

  • Becky

    Will the Fujitsu Scansnap S 1500 work on a MAC and PC and separate the receipts like the Neat Desk?

    • It works on Windows or OS X, yes, but there are obviously different versions of the software for each. It doesn’t do receipts, no. Neither does the NeatDesk—at least nowhere near as well as it advertises.

  • Christine

    If a person wanted to use the NeatDesk software on OS X to organize receipts, could they use the Neatdesk software, but with the Scansnap scanner?

    I have the ScanSnap at work and really do prefer the scanning capabilities and options, but at home I have a mountain of receipts and bank records, that I would like organized for easy retrieval. For regular document storage, I like Yep, where no library is involved.

    Thanks for your feedback!

    • I believe you can use the software with any scanner. I don’t know why you would want to use the software at all, though, unless you had to.

  • Marsha

    What I’m looking for only is to scan all my personal recipes that I have accumulated over 30 years into the software and be able to put each in different folders to search by the food I want to make or by different features that online recipe web sites have to find a recipe. Does the ScanSnap organizer have these capabilities? I have not found ANY scanning software that will read the recipe and “file” it under the recipe name like TryNeat. Also can I edit it with this software and be able to print it off for a friend? I don’t want to purchase a product that doesn’t do what I want it for. If not do you know of any other scanner and software for what I want?

    • Scanning and recognizing the text is easy with the ScanSnap. I don’t think it will automatically sort the scanned files for you, but with the text recognized, it’s a simple matter to find what you want by searching.

      • Marsha

        Three more questions. With either software program can I edit my recipe and print them off? Will either recognize hand written print and change it to text? What about OCR software?

        • It just scans them to PDF files, so of course you can print them off.

          If the handwriting is clear, the OCR software may recognize the text, but it’s iffy. That’s a general truth of OCR software, though. It’s not necessarily going to be better with one scanner or the other, although I’ve found that Evernote (to which the ScanSnap will scan directly) does the best job at recognizing handwriting.

  • cthetruth

    As I type this, my fiancee and I are on the phone discussing these scanners. He’s insisting that, (according to what he saw on an infomercial), NeatDesk is better. So… lol… I’m reading portions of your review to him this very moment. :p

    We both have careers that involve shifting tons of paper. He can go with NeatDesk, if he likes, but I’m choosing ScanSnap S1500 according to your recommendation. I have a feeling he’ll be borrowing my purchase before long. LOL!

  • H Payne

    Dear Sam,

    I just got ScanSnap S1500. Now I am trying to learn how to use it. It came with a trial offer of Rack2-Filer to manage scanned documents. Is Rack2-Filer the way to go? Or should I just use the ScanSnap features to scan and store my docs? I dont plan to do a huge number of scans daily. Is there a ScanSnap for idiots or other training aid? I am not the sharpest knife in the draw when it comes to computers. Thanks for your help.


    • The ScanSnap is pretty much Luddite-proof. Pick a method of storing your files and see if you like it. I prefer just storing files in my filesystem, instead of in a proprietary document management system.

    • @Harry There is really nothing to learn. Just scan the docs, hit “save to file,” name the document, choose a folder for it, and hit “save.”

      How you organize your files has very little to do with the scanner. There are all kinds of document management programs out there. I don’t use any of them. I just give the documents good names and put them in folders. If you are not going to scan very much, you could start with that and adapt later.

  • Cyndi

    So, after reading your review, and the other comments, I think Neat may do what I (or my pastor) needs it to do. Let me give you the low-down, and you tell me what you think.

    My pastor has about 200+ pages of article clippings (newspaper, magazine, and hardcopy emails printed) in a hardcopy folder that he has to manually go through to look for a certain topic or story or situation. Many times he uses these as illustrations or references in his sermons. He wants to scan them and be able to search by keyword and/or subject. Altho’ I may have to manually add a subject or topic that the software may not pick up in keywords, the fact that it can pull the magazine/article name out, a date (if available), etc. would save much data entry time on my (or his assistant’s) part. To then have to go through and add some topics or other comments is easy if the main information is already done. Then he can search easily, etc. It would be only for his personal use, and for this specific task. What do you think?

    As a former paralegal, I understand your negative review on it, but for this limited (and timely) project, it seems it may be the ticket. Any thoughts??

    • The Neat will work fine, but I think the ScanSnap will make the job easier.

      • Cyndi

        In what way? I need it to scan it and pull that major info automatically into a database for me. I don’t want to have to create a new database, and I’d like the documents to be stored in as little room as possible. And really, like someone else said, he doesn’t necessarily need the scanner as much as the software. Does ScanSnap have the same type of software – and automatically pull keywords, etc. into a searchable data form / database? I haven’t done as much research on the ScanSnap… I honestly don’t care, but I want it to be as easy and fast as possible – this is a one time job, and once those docs are scanned in, he probably won’t keep many hardcopies after that anyway.

        • The ScanSnap Organizer is similar software, yes. Or you can just save the files to his hard drive, where they will be just as searchable using the regular Windows search function.

          Here’s the deal. Of the two, the ScanSnap is objectively a better scanner. It also comes with objectively better software. But if you think you want the Neatdesk, go ahead and get it. It will still do what you want, and you may be happier with it, since you think it’s the right one for your need.

          • Cyndi

            Well, after some research I see more clearly the pros/cons. They have a heavy-duty scanner with document management at the church, but since these are his personal documents, he’d like to keep them separate, so I’m trying to find the more cost effective way to do that (without creating something from scratch)… I’m worried also about the amount of hard drive space scanning that many documents (with OCR) will take. I need to maybe take a different tactic and look for software only… the scanner is not really the issue… *sigh*… I don’t know…

            • Scanning 200-ish documents to PDF will probably take up less than 500 megabytes, if that. That’s pretty negligible storage space.

              You don’t really need software, actually. It’s quicker, easier, and much simpler to just scan everything to a hard drive (or flash drive). But if you want to use software, I suppose you can.

  • Patsy D

    This is probably dumb question but hear goes. I want to scan & save financial/tax documents by year. However, can I scan & save to disk. Laptop will no way hold all the items. I have years worth of genealogy files on it that I work with….many not complete yet. I’ve made backups but working files still take lot of space. Plus I have gazillion files on antiques, craft projects, home designs, etc.

    Can documents be saved to disk in various files/folders? Thank you.

    • You can save files wherever you want to. It’s a little cumbersome with the Neatdesk, but you can do it. I’d get the ScanSnap for that.

      However, unless you have a really tiny hard drive, I find it hard to imagine that you would run out of space. I’ve got 8 years of scanned client files that take up just under 7.5 GB. I could fit all of that on the Micro SD card in my phone.

  • Ken Whent

    We operate a building management company. Each building has multiple tenants. All of our commercial leases are triple net which means that each of the tenants share the cost attributable to the building they occupy on a prorated basis. Our tenants always want copies of the bills that are paid by us. Will the Fujitsu scan the receipt and store it in 5 different tenant filles and allocate them to a specific building for later retreval and remittance to each tenant? We do this manually and what a job at year end.
    Hopefully I have explained the “challenge” adequately.

    • You need a software solution, I think. Neither the NeatDesk nor the ScanSnap will do that out of the box.

  • Mary Loi

    I’m guardian for a nephew and have many reports and papers to keep yearly. Which scanner would work for me and would the courts accept the print out or would I still have to keep hard copies.

    • As you can see from the comments, most of us think the ScanSnap is the better option. As for whether the court will accept printouts, that will depend on the rules for your court. In general, probably, but sometimes the courts will require originals.

  • Dennis Mathews

    I’m pretty much sold on purchasing the ScanSnap. Deciding on PC or Mac version. Any differences on document management between the two. Thanks

    • It is a scanner, not a document manager, so no. The hardware is identical, and the software is pretty much the same. If you have a Mac, I would get the Mac version.

  • Jasmine

    I was planning on getting the NeatDesk for my dad because at our office it is a paper swamp! I wanted to get the NeatDesk because of the different filing options, however from what I was reading it seems like once I scan the documents I am able to categorize it myself. Is this correct? Is it similar to when I scan documents from the printer? I understand that ScanSnap is better all around, is there a warranty in case it breaks?

    • Both scanners come with software that lets you organize scanned documents, yes. And both have warranties, although I’m still using a five-year-old ScanSnap, so I’m pretty sure that’s reliable, at least.

  • The NeatDesk seems like good news for Mac Users, but I was very disappointed when I got in touch with them a while back and they said they were not shipping any of these gorgeous machines outside the US.NeatDesk can easily have a huge market in EU and Asia but I am guessing it will take them a while to get there.

  • Camille Engel

    This was very helpful, thank you! I am a fine artist and need to go paperless before I go crazy! I am misplacing my artist agreements, inventory, etc. and plus searching for a desktop organizer. Camille Engel, contemporary realist oil painter

  • Victoria

    It’s post Christmas 2012. I wanted to buy a scanner to help me get organized for 2013. I have a small business, and then of course, personal bills, etc. and a high schooler. My main purpose is to get all my bills in an organized and easily retrievable manner, then shred paper files. I also want to scan tests and quizzes for high schooler so they can manage their papers through the semester and prep for future quizzes and finals (some teachers don’t give back homework in time to prep for quizzes, etc.). After all this inputted, volume will be very low monthly. Since I pay bills online and then am given a receipt that I can print out or store electronically, I would want to transfer receipt to the scanned file directors.

    With the information above, which system would you recommend? I’m thinking NeatDesk, but since I work in the legal field too, I really enjoy the speed of the scanners we have in the office and the ability to name and place into our document management directory. Being spoiled with that hi-end technology at work, will I be disappointed with NeatDesk or tack the financial plung with another scanner?

    • Get the ScanSnap. The Neat scanners don’t come close.

      • Victoria

        My gut tells me you are right. Thanks.

  • Dan Fitzgerald

    H i Sam
    I have 7 rental properties. I need to seperate bills/ receipts into each property. I also need to seperate repairs, taxes, utilities, interest etc. bills for tax forms for each property. Some contractors will put 2-3 different property repairs on one bill, each one is seperated on the bill, can this be divided when scanned, or scan twice to show in up in 2 files? Can I manually adjust the dollar amount when scanned when one bill is to be divided between 2-3 properties? What is your suggestion? Thanks

    • It’s a scanner, not accounting software. So no.

  • Dan Fitzgerald

    Can I manually put in amounts when I don’t have a written receipt that I write a check for, such as cleaning crew, etc.
    Is there any way to keep track of mileage on each receipt?

    • You are thinking of this as if it were software. The scanner does not keep track of your receipts, it scans them. You have to use something else if you want to keep track of them.

  • Sam,
    Thank you for your research. I am totally overwhelmed and think a scanner might help but not sure which one and if I need other programs which hopefully you can suggest as well or someone else I can contact. My daughter has been involved in raising awareness and money almost $180,ooo to help fix kids hearts. She has been doing this since she was little (now she’s 15) Over the years she has met soooo many people that want her to stay in touch with them and she has literally a roomful of business card and people she would love to stay connected to. We have never figured out what database to set up to do this for her philanthropy work so that she can send emails that are personalized but wont take a ridiculous amount of time. She also routinely gets tons of emails and contacts from twitter and facebook that she also would like to stay connected to in an organized way. Scanning cards would be helpful but we need a way to organize and as her mom, I am overwhelmed and have no idea what to suggest to her at this point. We have a Mac if that makes a difference. Any and all suggestions would be so very much appreciated. Thank you,

  • Denise

    Whats the difference in the 1500M and the s1500 bundle. do you have a recomendation? Its for home use, but lots of stuff. Can you use the cloud on both?

    • The bundle includes software you probably don’t need. The difference between the S1500 and the S1500M is that the “M” stands for “Mac.”

      I’m not sure what you mean by “use the cloud,” but you can put your scanned documents anywhere you like, including the cloud.

  • Bonnie Treiber

    I have been lazy, and have piles of receipts, statements, letters from businesses, etc all over. I only want something for home use, and am wondering whether ScanSnap or Neat Desk is better at scanning things that have both typed and handwritten text. I put in a paper, scan it, and it goes to my computer, into an already created file??? Is this how it works? I see words like software, etc….does that mean a lot of ‘hookups’ to my computer? Is there a ‘xxxxx for Dummies” to read before deciding on which to purchase? and, how about the negative online reviews/comments about getting charged even if you send the unit(s) back, etc? [PS why would you ‘modify’ a comment?]

    • If you think you need a “for dummies” manual, get the ScanSnap. If you want the better scanner, get the ScanSnap.

  • Dione von Hein

    Hi. Appreciate your review and all other’s comments but am still confused. I don’t have much money so can’t afford the SnapScan. All I want is to scan receipts and paid bills to get a handle on my personal spending. Even the NeatDesk is expensive for me but does or does not their software have the capabilities of reading and catagorizing receipts, etc. automatically (I guess by store name or some other key word?). Their advertising (tho I’m always skeptical of advertising) seems to indicate that it does. Can you clarify please? I don’t have a printer/scanner so am unable to scan any other way. Thanks!

    • In theory, the NeatDesk lets you scan and categorize receipts. However, it doesn’t let you do anything useful with them, and in my testing, the QuickBooks link doesn’t work well, if at all.

      • Dione von Hein

        Thanks so much for your quick reply! So, if I understand correctly, I wouldn’t be able to run reports with totals of the different categories and see that I’ve spent more money for my cat’s food than I do for my own :-). (Which I already know I do, unfortunately). Anyway, I guess there isn’t anything out there for my simple needs (and financial limitations) I do appreciate your time, though. Thanks again!

  • jennie

    trying to decide which scanner I need , I have piles of paper i want to scan like power bill , water bill, expense paid, eatting out,bill of sales, titles , ect and I want to scan this stuff and put it in its own file so at the end of the year it will have them all together so all i do is pull it up and print it out and give it to my accountant like a spread sheet of all the certain bill i paid for the whole year even if i have to total it my self as long as i have it all in the right group that would be a big help plus if i have a doctor bill i paid and they say i havent i can go to medical bills and pull it up. would tha scan snap or the neat scanner which one that is user friendly that would work ? . I tryed quick books and it was so complacated i gave up. So now I thought a scanner may be what I need what do yall think? please help I spend most my life looking for paper is for stuff i have files in my box or paper i have lost

  • Matt

    Ran across this thread and wanted to chime in. As a former Neat customer I switched to
    a ScanSnap S300 and for software I use Paperless from Mariner. The combo is head and shoulders above the Neat solution in terms of ease of use and receipt/document management. Any they even answer their support inquiries (something Neat never did)!


  • Ric

    Do either scanner have wireless capabilities with MAC?

    • Which scanners do you mean? The Neatdesk does not, at least.

  • June

    I was looking into the neat for my compaq pc. How many gb’s will I need.
    I want to scan all the info on my property to show all the improvements inc case I sell.
    I will need this for Capital Gains Tax. I enjoyed all the comments and I want the easiest scanner to use. Where do I purchase a Scan Snap. Neat is sold at Staples.
    Thanks, June 6/8/13

  • Deborah H

    I have 50+ years of family photos (two heavy suitcases!) I wish to save to flash drive, plus 3 file boxes of documents (late husband’s VA docs, artwork, medical records, medical bankruptcy & tax docs I still have to save, etc) . The photos are both B&W and color, and various sizes. The photos are more precious to extended family than my files. I saw the TryNeat ad on TV and it looked tempting, but perhaps the SnapScan or another choice might do a better job?

  • Stephen

    Mr. Glover, thanks very much for a good review. This has been very helpful as I’ve considered how to go paperless.

  • Screwed

    Just keep in mind you don’t actually get to TRY their system, you ARE going to buy it. I did the trial and sent it back, they are still taking from my account. I have sent several emails and called in when you go to (2) for customer service you wait 45 minutes for someone to come on the line and say, no we only have sales people via phone, you must deal with customer service via website only, nobody here can help you. Complete BS